Clift Surgery Partners, Tadley: patient reviews and CQC rating
Clift Surgery Partners is a GP practice in Tadley with 7,928 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (Hampshire and Isle of Wight: 74%). The Care Quality Commission rates it Good overall, in a report published in November 2016. It has 4.8 full-time-equivalent qualified GPs, or 1,638 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Clift Surgery Partners
Its best result against England is the share who found it easy to contact the practice through its website: 74%, above the England figure of 58%. Its weakest is the share who said the wait for their last appointment was about right: 69%, against 69% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
65% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (79%). 105 patients answered the survey (response rate 30%).
| Survey question | Clift Surgery Partners | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 84% | 74% | 77% |
| Easy to contact by phone | 65% | 52% | 57% |
| Easy to contact via the website | 74% | 55% | 58% |
| Easy to contact via the NHS App | 66% | 51% | 54% |
| Reception team helpful | 86% | 83% | 85% |
| Last contact good | 81% | 70% | 73% |
| Wait for appointment about right | 69% | 65% | 69% |
| Listened to well | 91% | 87% | 87% |
| Treated with care and concern | 89% | 86% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 91% | 89% | 90% |
In the Friends and Family Test for July 2026, 97% of 355 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Clift Surgery Partners is Good, published in November 2016. All 5 key questions are rated Good. It held the same rating in the report before (July 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,928 patients were registered at Clift Surgery Partners in September 2026, down 0.8% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 4.8 full-time-equivalent qualified GPs, there are 1,638 patients per GP, fewer than the England figure of 2,171 and Hampshire and Isle of Wight's 2,039. The practice also has 2.2 nurses and 2.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.9 | 4.4 |
| August 2024 | 3.4 | 6.6 |
| August 2025 | 4.4 | 6.5 |
| August 2026 | 4.8 | 7.0 |
From June 2026 to August 2026 the practice recorded 4,035 appointments a month, or 509 per 1,000 registered patients (England: 510). 58% were face to face (England: 63%). 43% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
34% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Clift Surgery Partners | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 509 | 526 | 510 |
| Face to face | 58% | 58% | 63% |
| Same day as booked | 43% | 43% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (2.6% against 0.6%), osteoporosis (3.0% against 1.2%) and dementia (1.6% against 0.8%). It has a lower share for serious mental illness (0.7% against 1.0%) and COPD (1.4% against 1.9%). The practice's patients live in areas with an average deprivation score of 10.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.1 years for women and 82.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.8% | 15.2% |
| Depression | 18+ yrs | 15.1% | 14.3% |
| Asthma | 6+ yrs | 8.6% | 6.6% |
| Diabetes | 17+ yrs | 7.1% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.9% | 4.6% |
| Cancer | All ages | 5.2% | 3.8% |
| Osteoporosis | 50+ yrs | 3.0% | 1.2% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Coronary heart disease | All ages | 2.7% | 3.0% |
| Palliative care | All ages | 2.6% | 0.6% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Dementia | All ages | 1.6% | 0.8% |
| COPD | All ages | 1.4% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 82.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.4% | 74.9% |
Clift Surgery Partners, Clift Surgery, Minchens Lane, Bramley, Tadley, RG26 5BH. Phone: 01256 881228. Website: www.cliftsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Chineham Medical Practice | 4.8 km | 78% |
| Mortimer Surgery | 5.2 km | 84% |
| Shakespeare Road Medical Centre | 5.7 km | 66% |
| Tadley Medical Partnership | 6.1 km | 86% |
| Bramblys Grange Medical Practice | 7.2 km | 62% |
- Chineham Medical Practice (78% overall experience good)
- Whitewater Health (62% overall experience good)
How do patients rate Clift Surgery Partners?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Clift Surgery Partners as good, against 77% across England. 65% found it easy to get through by phone.
How many patients are registered at Clift Surgery Partners?
7,928 patients were registered in September 2026, down 0.8% on a year earlier.
What is Clift Surgery Partners's CQC rating?
Good overall, published in November 2016.
How many GPs does Clift Surgery Partners have?
4.8 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,638 patients per GP against 2,171 across England.
Are appointments at Clift Surgery Partners face to face?
58% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Clift Surgery Partners's phone number?
01256 881228.