Bramblys Grange Medical Practice, Basingstoke: patient reviews and CQC rating
Bramblys Grange Medical Practice is a GP practice in Basingstoke with 19,786 registered patients (September 2026). In the 2026 GP Patient Survey, 62% of its patients described their overall experience as good, below the England figure of 77% (Hampshire and Isle of Wight: 74%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 10.7 full-time-equivalent qualified GPs, or 1,849 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bramblys Grange Medical Practice
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 90%, against 93% across England. Its weakest is the share who found it easy to get through to the practice by phone: 26%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 8 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 4th of the 6 practices in Basingstoke with 50 or more responses. 26% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (66%). 102 patients answered the survey (response rate 25%).
| Survey question | Bramblys Grange Medical Practice | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 62% | 74% | 77% |
| Easy to contact by phone | 26% | 52% | 57% |
| Easy to contact via the website | 31% | 55% | 58% |
| Easy to contact via the NHS App | 33% | 51% | 54% |
| Reception team helpful | 77% | 83% | 85% |
| Last contact good | 49% | 70% | 73% |
| Wait for appointment about right | 45% | 65% | 69% |
| Listened to well | 82% | 87% | 87% |
| Treated with care and concern | 79% | 86% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 78% | 89% | 90% |
CQC's overall rating for Bramblys Grange Medical Practice is Good, published in August 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
19,786 patients were registered at Bramblys Grange Medical Practice in September 2026, down 1.5% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 10.7 full-time-equivalent qualified GPs, there are 1,849 patients per GP, fewer than the England figure of 2,171 and Hampshire and Isle of Wight's 2,039. The practice also has 5.8 nurses and 3.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 10.1 | 11.2 |
| August 2024 | 10.5 | 12.4 |
| August 2025 | 10.4 | 12.6 |
| August 2026 | 10.7 | 11.6 |
From June 2026 to August 2026 the practice recorded 7,470 appointments a month, or 378 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 31% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
45% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Bramblys Grange Medical Practice | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 378 | 526 | 510 |
| Face to face | 59% | 58% | 63% |
| Same day as booked | 31% | 43% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.0% against 1.2%) and depression (20.0% against 14.3%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), heart failure (0.7% against 1.1%) and dementia (0.5% against 0.8%). The practice's patients live in areas with an average deprivation score of 15.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.2 years for women and 79.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.0% | 14.3% |
| High blood pressure | All ages | 14.0% | 15.2% |
| Diabetes | 17+ yrs | 7.7% | 7.9% |
| Asthma | 6+ yrs | 6.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.9% | 4.6% |
| Cancer | All ages | 3.4% | 3.8% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| Osteoporosis | 50+ yrs | 2.0% | 1.2% |
| COPD | All ages | 1.8% | 1.9% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 61.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.5% | 74.9% |
Bramblys Grange Medical Practice, Dickson House, Crown Heights, Alencon Link, Basingstoke, RG21 7AP. Phone: 01256 467778. Website: www.bramblysgrange.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Crown Heights Medical Centre | 0.0 km | 59% |
| Shakespeare Road Medical Centre | 1.5 km | 66% |
| Chineham Medical Practice | 3.1 km | 78% |
| Camrose, Gillies and Hackwood Partnership | 3.1 km | 49% |
| Clift Surgery Partners | 7.2 km | 84% |
- Crown Heights Medical Centre (59% overall experience good)
- Drs Assadourian, Andrews and Pizzotti (80% overall experience good)
How do patients rate Bramblys Grange Medical Practice?
In the 2026 GP Patient Survey, 62% of patients described their overall experience of Bramblys Grange Medical Practice as good, below the England figure of 77%. 26% found it easy to get through by phone.
How many patients are registered at Bramblys Grange Medical Practice?
19,786 patients were registered in September 2026, down 1.5% on a year earlier.
What is Bramblys Grange Medical Practice's CQC rating?
Good overall, published in August 2016.
How many GPs does Bramblys Grange Medical Practice have?
10.7 full-time-equivalent qualified GPs (13 qualified GPs by headcount), which is 1,849 patients per GP against 2,171 across England.
Are appointments at Bramblys Grange Medical Practice face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bramblys Grange Medical Practice's phone number?
01256 467778.