The Sele Medical Practice, Hexham: patient reviews and CQC rating
The Sele Medical Practice is a GP practice in Hexham with 5,863 registered patients (September 2026). In the 2026 GP Patient Survey, 93% of its patients described their overall experience as good, above the England figure of 77% (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in March 2020. It has 3.8 full-time-equivalent qualified GPs, or 1,533 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Sele Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 91%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 96%, against 93% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 2nd of the 5 practices in Hexham with 50 or more responses. 91% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (89%). 85 patients answered the survey (response rate 33%).
| Survey question | The Sele Medical Practice | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 93% | 80% | 77% |
| Easy to contact by phone | 91% | 62% | 57% |
| Easy to contact via the website | 87% | 59% | 58% |
| Easy to contact via the NHS App | 87% | 58% | 54% |
| Reception team helpful | 100% | 88% | 85% |
| Last contact good | 98% | 76% | 73% |
| Wait for appointment about right | 75% | 72% | 69% |
| Listened to well | 97% | 89% | 87% |
| Treated with care and concern | 94% | 88% | 86% |
| Confidence and trust in the clinician | 96% | 93% | 93% |
| Needs met | 97% | 91% | 90% |
In the Friends and Family Test for July 2026, 96% of 328 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Sele Medical Practice is Good, published in March 2020. One key question is rated differently: Responsive Outstanding. It held the same rating in the report before (April 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
5,863 patients were registered at The Sele Medical Practice in September 2026, almost the same as a year earlier.
32% of its patients are aged 65 or over, against 19% across England. With 3.8 full-time-equivalent qualified GPs, there are 1,533 patients per GP, fewer than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 1.5 nurses and 0.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.0 | 5.7 |
| August 2024 | 4.0 | 5.7 |
| August 2025 | 4.0 | 5.9 |
| August 2026 | 3.8 | 5.7 |
From June 2026 to August 2026 the practice recorded 2,239 appointments a month, or 382 per 1,000 registered patients (England: 510). 77% were face to face (England: 63%). 39% took place on the day they were booked and 18% more than 28 days after booking (England: 45% and 5%).
65% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | The Sele Medical Practice | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 382 | 550 | 510 |
| Face to face | 77% | 68% | 63% |
| Same day as booked | 39% | 42% | 45% |
| More than 28 days after booking | 18% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.3% against 0.6%), stroke or TIA (3.7% against 1.9%) and osteoporosis (2.2% against 1.2%). The practice's patients live in areas with an average deprivation score of 14.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.6 years for women and 80.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.4% | 14.3% |
| High blood pressure | All ages | 16.3% | 15.2% |
| Asthma | 6+ yrs | 8.0% | 6.6% |
| Diabetes | 17+ yrs | 7.4% | 7.9% |
| Cancer | All ages | 6.0% | 3.8% |
| Chronic kidney disease | 18+ yrs | 5.9% | 4.6% |
| Coronary heart disease | All ages | 4.1% | 3.0% |
| Stroke and TIA | All ages | 3.7% | 1.9% |
| Atrial fibrillation | All ages | 3.4% | 2.2% |
| Osteoporosis | 50+ yrs | 2.2% | 1.2% |
| COPD | All ages | 2.1% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Dementia | All ages | 1.4% | 0.8% |
| Learning disability | All ages | 1.3% | 0.6% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 87.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 84.3% | 74.9% |
The Sele Medical Practice, Hexham Primary Care Centre, Corbridge Road, Hexham, NE46 1QJ. Phone: 01434 602237. Website: www.selemedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Burn Brae Medical Group | 0.0 km | 89% |
| Corbridge Medical Group | 5.2 km | 95% |
| Humshaugh and Wark Medical Group | 7.6 km | 94% |
| NPC Haydon Bridge and Allendale | 9.9 km | 91% |
| Branch End Surgery | 12.8 km | 93% |
- Bellingham Practice (90% overall experience good)
- Branch End Surgery (93% overall experience good)
- Burn Brae Medical Group (89% overall experience good)
- Corbridge Medical Group (95% overall experience good)
- Haltwhistle Medical Group (93% overall experience good)
- Humshaugh and Wark Medical Group (94% overall experience good)
- Prudhoe Medical Group (91% overall experience good)
- Scots Gap Medical Group (94% overall experience good)
- White Medical Group (85% overall experience good)
How do patients rate The Sele Medical Practice?
In the 2026 GP Patient Survey, 93% of patients described their overall experience of The Sele Medical Practice as good, above the England figure of 77%. 91% found it easy to get through by phone.
How many patients are registered at The Sele Medical Practice?
5,863 patients were registered in September 2026, down 0.4% on a year earlier.
What is The Sele Medical Practice's CQC rating?
Good overall, published in March 2020.
How many GPs does The Sele Medical Practice have?
3.8 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,533 patients per GP against 2,171 across England.
Are appointments at The Sele Medical Practice face to face?
77% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Sele Medical Practice's phone number?
01434 602237.