Haltwhistle Medical Group, Haltwhistle: patient reviews and CQC rating
Haltwhistle Medical Group is a GP practice in Haltwhistle with 5,613 registered patients (September 2026). In the 2026 GP Patient Survey, 93% of its patients described their overall experience as good, above the England figure of 77% (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in April 2018. It has 4.2 full-time-equivalent qualified GPs, or 1,341 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Haltwhistle Medical Group
Its best result against England is the share who found it easy to get through to the practice by phone: 81%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 68%, against 69% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
81% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (88%). 110 patients answered the survey (response rate 34%).
| Survey question | Haltwhistle Medical Group | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 93% | 80% | 77% |
| Easy to contact by phone | 81% | 62% | 57% |
| Easy to contact via the website | 67% | 59% | 58% |
| Easy to contact via the NHS App | 63% | 58% | 54% |
| Reception team helpful | 93% | 88% | 85% |
| Last contact good | 81% | 76% | 73% |
| Wait for appointment about right | 68% | 72% | 69% |
| Listened to well | 93% | 89% | 87% |
| Treated with care and concern | 92% | 88% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 94% | 91% | 90% |
CQC's overall rating for Haltwhistle Medical Group is Good, published in April 2018. All 5 key questions are rated Good. It held the same rating in the report before (January 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,613 patients were registered at Haltwhistle Medical Group in September 2026, up 0.5% on a year earlier (England: down 1.1%).
33% of its patients are aged 65 or over, against 19% across England. With 4.2 full-time-equivalent qualified GPs, there are 1,341 patients per GP, fewer than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 2.0 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.2 | 7.1 |
| August 2024 | 4.6 | 7.8 |
| August 2025 | 4.2 | 8.2 |
| August 2026 | 4.2 | 9.5 |
From June 2026 to August 2026 the practice recorded 2,950 appointments a month, or 526 per 1,000 registered patients (England: 510). 80% were face to face (England: 63%). 28% took place on the day they were booked and 22% more than 28 days after booking (England: 45% and 5%).
49% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Haltwhistle Medical Group | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 526 | 550 | 510 |
| Face to face | 80% | 68% | 63% |
| Same day as booked | 28% | 42% | 45% |
| More than 28 days after booking | 22% | 6% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (3.1% against 1.1%), COPD (4.0% against 1.9%) and stroke or TIA (3.7% against 1.9%). The practice's patients live in areas with an average deprivation score of 23.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.5 years for women and 80.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 24.0% | 15.2% |
| Depression | 18+ yrs | 19.4% | 14.3% |
| Diabetes | 17+ yrs | 9.9% | 7.9% |
| Asthma | 6+ yrs | 8.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.5% | 4.6% |
| Cancer | All ages | 6.6% | 3.8% |
| Coronary heart disease | All ages | 5.5% | 3.0% |
| Atrial fibrillation | All ages | 4.1% | 2.2% |
| COPD | All ages | 4.0% | 1.9% |
| Stroke and TIA | All ages | 3.7% | 1.9% |
| Heart failure | All ages | 3.1% | 1.1% |
| Osteoporosis | 50+ yrs | 2.1% | 1.2% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Dementia | All ages | 1.0% | 0.8% |
| Palliative care | All ages | 0.8% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.2% | 74.9% |
Haltwhistle Medical Group, Greencroft Avenue, Haltwhistle, NE49 9AP. Phone: 01434 320077. Website: www.haltwhistlemedicalgroup.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| NPC Haydon Bridge and Allendale | 13.7 km | 91% |
| Brampton Medical Practice | 17.5 km | 76% |
| Alston Medical Practice | 17.8 km | 89% |
| Humshaugh and Wark Medical Group | 22.9 km | 94% |
| Bellingham Practice | 23.4 km | 90% |
- Bellingham Practice (90% overall experience good)
- Branch End Surgery (93% overall experience good)
- Burn Brae Medical Group (89% overall experience good)
- Corbridge Medical Group (95% overall experience good)
- Humshaugh and Wark Medical Group (94% overall experience good)
- Prudhoe Medical Group (91% overall experience good)
- Scots Gap Medical Group (94% overall experience good)
- The Sele Medical Practice (93% overall experience good)
- White Medical Group (85% overall experience good)
How do patients rate Haltwhistle Medical Group?
In the 2026 GP Patient Survey, 93% of patients described their overall experience of Haltwhistle Medical Group as good, above the England figure of 77%. 81% found it easy to get through by phone.
How many patients are registered at Haltwhistle Medical Group?
5,613 patients were registered in September 2026, up 0.5% on a year earlier.
What is Haltwhistle Medical Group's CQC rating?
Good overall, published in April 2018.
How many GPs does Haltwhistle Medical Group have?
4.2 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,341 patients per GP against 2,171 across England.
Are appointments at Haltwhistle Medical Group face to face?
80% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Haltwhistle Medical Group's phone number?
01434 320077.