Kenton Bridge Medical Centre (practice E84663), Harrow: patient reviews and CQC rating
Kenton Bridge Medical Centre is a GP practice in Harrow with 7,647 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in January 2022. It has 2.1 full-time-equivalent qualified GPs, or 3,700 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Kenton Bridge Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 75%, above the England figure of 54%. Its weakest is the share who said they were treated with care and concern: 82%, against 86% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 16th of the 25 practices in Harrow with 50 or more responses. 73% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (68%). 107 patients answered the survey (response rate 13%).
| Survey question | Kenton Bridge Medical Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 75% | 75% | 77% |
| Easy to contact by phone | 73% | 62% | 57% |
| Easy to contact via the website | 59% | 57% | 58% |
| Easy to contact via the NHS App | 75% | 54% | 54% |
| Reception team helpful | 90% | 83% | 85% |
| Last contact good | 80% | 73% | 73% |
| Wait for appointment about right | 89% | 68% | 69% |
| Listened to well | 83% | 86% | 87% |
| Treated with care and concern | 82% | 84% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
In the Friends and Family Test for July 2026, 91% of 58 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Kenton Bridge Medical Centre is Good, published in January 2022. All 5 key questions are rated Good. It held the same rating in the report before (July 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,647 patients were registered at Kenton Bridge Medical Centre in September 2026, down 3.9% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 2.1 full-time-equivalent qualified GPs, there are 3,700 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 2.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.1 | 2.1 |
| August 2024 | 2.1 | 2.1 |
| August 2025 | 2.1 | 2.1 |
| August 2026 | 2.1 | 2.1 |
From June 2026 to August 2026 the practice recorded 3,523 appointments a month, or 461 per 1,000 registered patients (England: 510). 56% were face to face (England: 63%). 55% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
39% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Kenton Bridge Medical Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 461 | 469 | 510 |
| Face to face | 56% | 60% | 63% |
| Same day as booked | 55% | 48% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (5.0% against 1.2%) and peripheral arterial disease (0.8% against 0.6%). It has a lower share for COPD (0.7% against 1.9%), palliative or supportive care needs (0.2% against 0.6%) and epilepsy (0.4% against 0.8%). The practice's patients live in areas with an average deprivation score of 16.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.9 years for women and 81.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.4% | 15.2% |
| Diabetes | 17+ yrs | 8.5% | 7.9% |
| Depression | 18+ yrs | 7.4% | 14.3% |
| Osteoporosis | 50+ yrs | 5.0% | 1.2% |
| Asthma | 6+ yrs | 4.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.1% | 4.6% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Cancer | All ages | 2.5% | 3.8% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| Atrial fibrillation | All ages | 1.2% | 2.2% |
| Heart failure | All ages | 1.0% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| COPD | All ages | 0.7% | 1.9% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Dementia | All ages | 0.5% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 62.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 62.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 47.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.0% | 74.9% |
Kenton Bridge Medical Centre, 155-175 Kenton Road, Harrow, HA3 0YX. Phone: 020 8907 6989. Website: www.kbmc.org.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Kenton Bridge Medical Centre | 0.0 km | 89% |
| Dr Anjum Zaidi and Partners | 0.7 km | 61% |
| Streatfield Surgery | 1.4 km | 88% |
| Civic Medical Centre | 1.6 km | 57% |
| Headstone Road Surgery | 1.7 km | 75% |
- Dr Rozewicz & Partners (79% overall experience good)
- Enderley Road Medical Centre (68% overall experience good)
- Kenton Bridge Medical Centre (89% overall experience good)
- Roxbourne Medical Centre (71% overall experience good)
- The Pinn Medical Centre (68% overall experience good)
- The Ridgeway Surgery (76% overall experience good)
How do patients rate Kenton Bridge Medical Centre?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Kenton Bridge Medical Centre as good, against 77% across England. 73% found it easy to get through by phone.
How many patients are registered at Kenton Bridge Medical Centre?
7,647 patients were registered in September 2026, down 3.9% on a year earlier.
What is Kenton Bridge Medical Centre's CQC rating?
Good overall, published in January 2022.
How many GPs does Kenton Bridge Medical Centre have?
2.1 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 3,700 patients per GP against 2,171 across England.
Are appointments at Kenton Bridge Medical Centre face to face?
56% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Kenton Bridge Medical Centre's phone number?
020 8907 6989.