Gill Medical Practice, Feltham: patient reviews and CQC rating
Gill Medical Practice is a GP practice in Feltham with 7,602 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in January 2016. It has 2.1 full-time-equivalent qualified GPs, or 3,655 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Gill Medical Practice
Its best result against England is the share who described their last contact with the practice as good: 74%, against 73% across England. Its weakest is the share who found it easy to contact the practice through its website: 40%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 10th of the 13 practices in Feltham with 50 or more responses. 58% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (74%). 84 patients answered the survey (response rate 16%).
| Survey question | Gill Medical Practice | West and North London | England |
|---|---|---|---|
| Overall experience good | 73% | 75% | 77% |
| Easy to contact by phone | 58% | 62% | 57% |
| Easy to contact via the website | 40% | 57% | 58% |
| Easy to contact via the NHS App | 39% | 54% | 54% |
| Reception team helpful | 82% | 83% | 85% |
| Last contact good | 74% | 73% | 73% |
| Wait for appointment about right | 55% | 68% | 69% |
| Listened to well | 83% | 86% | 87% |
| Treated with care and concern | 82% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 86% | 89% | 90% |
CQC's overall rating for Gill Medical Practice is Good, published in January 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,602 patients were registered at Gill Medical Practice in September 2026, down 4.4% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 2.1 full-time-equivalent qualified GPs, there are 3,655 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 0.5 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.8 | 1.8 |
| August 2024 | 1.8 | 1.8 |
| August 2025 | 1.8 | 1.8 |
| August 2026 | 2.1 | 2.1 |
From June 2026 to August 2026 the practice recorded 3,240 appointments a month, or 426 per 1,000 registered patients (England: 510). 50% were face to face (England: 63%). 51% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
35% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Gill Medical Practice | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 426 | 469 | 510 |
| Face to face | 50% | 60% | 63% |
| Same day as booked | 51% | 48% | 45% |
| More than 28 days after booking | 3% | 2% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (9.7% against 7.9%). It has a lower share for osteoporosis (0.2% against 1.2%), palliative or supportive care needs (0.2% against 0.6%) and dementia (0.3% against 0.8%). The practice's patients live in areas with an average deprivation score of 26.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.0 years for women and 78.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.5% | 15.2% |
| Diabetes | 17+ yrs | 9.7% | 7.9% |
| Depression | 18+ yrs | 7.5% | 14.3% |
| Asthma | 6+ yrs | 4.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.9% | 4.6% |
| Coronary heart disease | All ages | 1.9% | 3.0% |
| Cancer | All ages | 1.8% | 3.8% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| COPD | All ages | 0.9% | 1.9% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Heart failure | All ages | 0.7% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Dementia | All ages | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 64.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 58.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.0% | 74.9% |
Gill Medical Practice, 32 Harlington Road East, Feltham, TW14 0AB. Phone: 020 8630 1880.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Carlton Surgery | 0.2 km | 77% |
| Clifford House Medical Centre | 0.5 km | 81% |
| St Davids Practice | 0.7 km | 68% |
| Dr Kumaran & Partners | 0.7 km | 62% |
| HMC Health Feltham | 0.7 km | 82% |
- Carlton Surgery (77% overall experience good)
- Clifford House Medical Centre (81% overall experience good)
- Dr Indervir Dhandee (66% overall experience good)
- Dr Kumaran & Partners (62% overall experience good)
- HMC Health Bedfont (84% overall experience good)
- HMC Health Feltham (82% overall experience good)
- Hatton Medical Practice (74% overall experience good)
- Little Park Surgery (78% overall experience good)
- Mount Medical Centre (86% overall experience good)
- Pentelow Practice (79% overall experience good)
- St Davids Practice (68% overall experience good)
- Twickenham Park Medical Centre (80% overall experience good)
How do patients rate Gill Medical Practice?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Gill Medical Practice as good, against 77% across England. 58% found it easy to get through by phone.
How many patients are registered at Gill Medical Practice?
7,602 patients were registered in September 2026, down 4.4% on a year earlier.
What is Gill Medical Practice's CQC rating?
Good overall, published in January 2016.
How many GPs does Gill Medical Practice have?
2.1 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,655 patients per GP against 2,171 across England.
Are appointments at Gill Medical Practice face to face?
50% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Gill Medical Practice's phone number?
020 8630 1880.