Central Surgery, Farnham: patient reviews and CQC rating
Central Surgery is a GP practice in Farnham with 14,345 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England (Surrey and Sussex: 78%). It has 10.3 full-time-equivalent qualified GPs, or 1,389 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Central Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 68%, above the England figure of 54%. Its weakest is the share who said the wait for their last appointment was about right: 53%, below the England figure of 69%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 1st of the 5 practices in Farnham with 50 or more responses. 64% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (82%). 127 patients answered the survey (response rate 33%).
| Survey question | Central Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 76% | 78% | 77% |
| Easy to contact by phone | 64% | 55% | 57% |
| Easy to contact via the website | 64% | 59% | 58% |
| Easy to contact via the NHS App | 68% | 54% | 54% |
| Reception team helpful | 81% | 86% | 85% |
| Last contact good | 79% | 73% | 73% |
| Wait for appointment about right | 53% | 70% | 69% |
| Listened to well | 81% | 88% | 87% |
| Treated with care and concern | 82% | 88% | 86% |
| Confidence and trust in the clinician | 93% | 94% | 93% |
| Needs met | 87% | 91% | 90% |
14,345 patients were registered at Central Surgery in September 2026, up 0.5% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 10.3 full-time-equivalent qualified GPs, there are 1,389 patients per GP, fewer than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 3.8 nurses and 1.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.1 | 8.8 |
| August 2024 | 8.7 | 10.9 |
| August 2025 | 8.7 | 8.7 |
| August 2026 | 10.3 | 12.2 |
From June 2026 to August 2026 the practice recorded 6,479 appointments a month, or 452 per 1,000 registered patients (England: 510). 56% were face to face (England: 63%). 42% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
74% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Central Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 452 | 521 | 510 |
| Face to face | 56% | 58% | 63% |
| Same day as booked | 42% | 45% | 45% |
| More than 28 days after booking | 6% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.1% against 1.2%), atrial fibrillation (3.0% against 2.2%) and cancer (4.6% against 3.8%). It has a lower share for a learning disability (0.3% against 0.6%), palliative or supportive care needs (0.3% against 0.6%) and diabetes (5.5% against 7.9%). The practice's patients live in areas with an average deprivation score of 8.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.6 years for women and 82.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.0% | 15.2% |
| Depression | 18+ yrs | 13.4% | 14.3% |
| Asthma | 6+ yrs | 5.9% | 6.6% |
| Diabetes | 17+ yrs | 5.5% | 7.9% |
| Cancer | All ages | 4.6% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Osteoporosis | 50+ yrs | 2.1% | 1.2% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| COPD | All ages | 1.5% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Dementia | All ages | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.8% | 74.9% |
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Farnham Park Health Group | 1.1 km | 62% |
| Farnham Dene Medical Practice | 2.0 km | 66% |
| Holly Tree Surgery | 3.0 km | 75% |
| Princes Gardens Surgery | 4.6 km | 85% |
| The Border Practice | 4.9 km | 67% |
- Farnham Dene Medical Practice (66% overall experience good)
- Farnham Park Health Group (62% overall experience good)
How do patients rate Central Surgery?
In the 2026 GP Patient Survey, 76% of patients described their overall experience of Central Surgery as good, against 77% across England. 64% found it easy to get through by phone.
How many patients are registered at Central Surgery?
14,345 patients were registered in September 2026, up 0.5% on a year earlier.
How many GPs does Central Surgery have?
10.3 full-time-equivalent qualified GPs (12 qualified GPs by headcount), which is 1,389 patients per GP against 2,171 across England.
Are appointments at Central Surgery face to face?
56% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Central Surgery's phone number?
01252 716226.