Farnham Dene Medical Practice, Farnham: patient reviews and CQC rating
Farnham Dene Medical Practice is a GP practice in Farnham with 14,576 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77% (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in September 2016. It has 7.9 full-time-equivalent qualified GPs, or 1,853 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Farnham Dene Medical Practice
Its best result against England is the share who had confidence and trust in the healthcare professional they saw: 98%, against 93% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 43%, against 54% across England. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 4th of the 5 practices in Farnham with 50 or more responses. 47% found it easy to get through by phone (England: 57%). The overall experience result is 7 points lower than in 2025 (73%). 110 patients answered the survey (response rate 34%).
| Survey question | Farnham Dene Medical Practice | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 66% | 78% | 77% |
| Easy to contact by phone | 47% | 55% | 57% |
| Easy to contact via the website | 56% | 59% | 58% |
| Easy to contact via the NHS App | 43% | 54% | 54% |
| Reception team helpful | 80% | 86% | 85% |
| Last contact good | 62% | 73% | 73% |
| Wait for appointment about right | 60% | 70% | 69% |
| Listened to well | 91% | 88% | 87% |
| Treated with care and concern | 90% | 88% | 86% |
| Confidence and trust in the clinician | 98% | 94% | 93% |
| Needs met | 89% | 91% | 90% |
In the Friends and Family Test for July 2026, 95% of 346 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Farnham Dene Medical Practice is Good, published in September 2016. All 5 key questions are rated Good. It held the same rating in the report before (December 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
14,576 patients were registered at Farnham Dene Medical Practice in September 2026, almost the same as a year earlier.
19% of its patients are aged 65 or over, against 19% across England. With 7.9 full-time-equivalent qualified GPs, there are 1,853 patients per GP, fewer than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 3.9 nurses and 1.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.5 | 8.6 |
| August 2024 | 7.0 | 8.0 |
| August 2025 | 7.4 | 7.4 |
| August 2026 | 7.9 | 9.5 |
From June 2026 to August 2026 the practice recorded 7,006 appointments a month, or 481 per 1,000 registered patients (England: 510). 63% were face to face (England: 63%). 47% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
68% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Farnham Dene Medical Practice | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 481 | 521 | 510 |
| Face to face | 63% | 58% | 63% |
| Same day as booked | 47% | 45% | 45% |
| More than 28 days after booking | 10% | 6% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (1.7% against 1.2%), cancer (4.8% against 3.8%) and depression (17.2% against 14.3%). It has a lower share for COPD (0.9% against 1.9%), palliative or supportive care needs (0.3% against 0.6%) and diabetes (4.9% against 7.9%). The practice's patients live in areas with an average deprivation score of 6.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.4 years for women and 83.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.2% | 14.3% |
| High blood pressure | All ages | 12.5% | 15.2% |
| Asthma | 6+ yrs | 6.3% | 6.6% |
| Diabetes | 17+ yrs | 4.9% | 7.9% |
| Cancer | All ages | 4.8% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.7% | 4.6% |
| Coronary heart disease | All ages | 2.4% | 3.0% |
| Atrial fibrillation | All ages | 2.3% | 2.2% |
| Osteoporosis | 50+ yrs | 1.7% | 1.2% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| COPD | All ages | 0.9% | 1.9% |
| Dementia | All ages | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 83.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.9% | 74.9% |
Farnham Dene Medical Practice, Farnham Centre For Health, Hale Road, Farnham, GU9 9QS. Phone: 01252 730100. Website: www.farnhamdene.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Central Surgery | 2.0 km | 76% |
| Farnham Park Health Group | 2.4 km | 62% |
| Holly Tree Surgery | 2.6 km | 75% |
| The Border Practice | 5.2 km | 67% |
| Springfield Surgery | 5.6 km | 74% |
- Central Surgery (76% overall experience good)
- Farnham Park Health Group (62% overall experience good)
How do patients rate Farnham Dene Medical Practice?
In the 2026 GP Patient Survey, 66% of patients described their overall experience of Farnham Dene Medical Practice as good, below the England figure of 77%. 47% found it easy to get through by phone.
How many patients are registered at Farnham Dene Medical Practice?
14,576 patients were registered in September 2026, down 0.4% on a year earlier.
What is Farnham Dene Medical Practice's CQC rating?
Good overall, published in September 2016.
How many GPs does Farnham Dene Medical Practice have?
7.9 full-time-equivalent qualified GPs (15 qualified GPs by headcount), which is 1,853 patients per GP against 2,171 across England.
Are appointments at Farnham Dene Medical Practice face to face?
63% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Farnham Dene Medical Practice's phone number?
01252 730100.