Cheriton Bishop & Teign Valley Practice, Exeter: patient reviews and CQC rating
Cheriton Bishop & Teign Valley Practice is a GP practice in Exeter with 5,487 registered patients (September 2026). In the 2026 GP Patient Survey, 99% of its patients described their overall experience as good, above the England figure of 77% (Devon: 79%). The Care Quality Commission rates it Outstanding overall, in a report published in September 2015. It has 3.3 full-time-equivalent qualified GPs, or 1,670 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Cheriton Bishop & Teign Valley Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 99%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 99%, above the England figure of 93%. Of the 11 results in the table, 11 are above England and 0 below by more than the survey's margin of error.
On overall experience it is 1st of the 20 practices in Exeter with 50 or more responses. 99% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (93%). 122 patients answered the survey (response rate 46%).
| Survey question | Cheriton Bishop & Teign Valley Practice | Devon | England |
|---|---|---|---|
| Overall experience good | 99% | 79% | 77% |
| Easy to contact by phone | 99% | 59% | 57% |
| Easy to contact via the website | 89% | 62% | 58% |
| Easy to contact via the NHS App | 79% | 55% | 54% |
| Reception team helpful | 98% | 87% | 85% |
| Last contact good | 98% | 76% | 73% |
| Wait for appointment about right | 96% | 70% | 69% |
| Listened to well | 98% | 90% | 87% |
| Treated with care and concern | 98% | 88% | 86% |
| Confidence and trust in the clinician | 99% | 94% | 93% |
| Needs met | 99% | 91% | 90% |
In the Friends and Family Test for July 2026, 100% of 35 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Cheriton Bishop & Teign Valley Practice is Outstanding, published in September 2015. 3 key questions are rated differently: Safe Good, Well-led Good and Effective Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Good |
5,487 patients were registered at Cheriton Bishop & Teign Valley Practice in September 2026, up 1.5% on a year earlier (England: down 1.1%).
31% of its patients are aged 65 or over, against 19% across England. With 3.3 full-time-equivalent qualified GPs, there are 1,670 patients per GP, fewer than the England figure of 2,171 and Devon's 1,863. The practice also has 1.6 nurses and 0.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.9 | 5.0 |
| August 2024 | 3.3 | 4.1 |
| August 2025 | 3.3 | 4.3 |
| August 2026 | 3.3 | 4.4 |
From June 2026 to August 2026 the practice recorded 3,197 appointments a month, or 583 per 1,000 registered patients (England: 510). 57% were face to face (England: 63%). 37% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
37% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Cheriton Bishop & Teign Valley Practice | Devon | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 583 | 626 | 510 |
| Face to face | 57% | 54% | 63% |
| Same day as booked | 37% | 45% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (9.0% against 4.6%), cancer (6.5% against 3.8%) and atrial fibrillation (3.7% against 2.2%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%) and a learning disability (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 20.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.2 years for women and 83.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.1% | 15.2% |
| Depression | 18+ yrs | 13.4% | 14.3% |
| Chronic kidney disease | 18+ yrs | 9.0% | 4.6% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Diabetes | 17+ yrs | 6.9% | 7.9% |
| Cancer | All ages | 6.5% | 3.8% |
| Coronary heart disease | All ages | 3.8% | 3.0% |
| Atrial fibrillation | All ages | 3.7% | 2.2% |
| Stroke and TIA | All ages | 2.8% | 1.9% |
| COPD | All ages | 1.8% | 1.9% |
| Osteoporosis | 50+ yrs | 1.7% | 1.2% |
| Heart failure | All ages | 1.4% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 82.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 82.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 82.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 85.0% | 74.9% |
Cheriton Bishop & Teign Valley Practice, The Surgery, Cheriton Bishop, Exeter, EX6 6JA. Phone: 0164724272. Website: www.cheritonpractice.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Moretonhampstead Health Centre | 7.1 km | 99% |
| Chagford Health Centre | 8.9 km | 97% |
| Redlands | 9.5 km | 69% |
| Dr AMJ Bower and Partners | 9.6 km | 87% |
| Foxhayes Practice | 13.6 km | 75% |
- Blake House Surgery (78% overall experience good)
- Chagford Health Centre (97% overall experience good)
- Moretonhampstead Health Centre (99% overall experience good)
- Okehampton Medical Centre (86% overall experience good)
How do patients rate Cheriton Bishop & Teign Valley Practice?
In the 2026 GP Patient Survey, 99% of patients described their overall experience of Cheriton Bishop & Teign Valley Practice as good, above the England figure of 77%. 99% found it easy to get through by phone.
How many patients are registered at Cheriton Bishop & Teign Valley Practice?
5,487 patients were registered in September 2026, up 1.5% on a year earlier.
What is Cheriton Bishop & Teign Valley Practice's CQC rating?
Outstanding overall, published in September 2015.
How many GPs does Cheriton Bishop & Teign Valley Practice have?
3.3 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,670 patients per GP against 2,171 across England.
Are appointments at Cheriton Bishop & Teign Valley Practice face to face?
57% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Cheriton Bishop & Teign Valley Practice's phone number?
0164724272.