Chagford Health Centre, Newton Abbot: patient reviews and CQC rating
Chagford Health Centre is a GP practice in Newton Abbot with 3,331 registered patients (September 2026). In the 2026 GP Patient Survey, 97% of its patients described their overall experience as good, above the England figure of 77% (Devon: 79%). The Care Quality Commission rates it Good overall, in a report published in February 2020. It has 2.6 full-time-equivalent qualified GPs, or 1,294 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Chagford Health Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 95%, above the England figure of 57%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 92%, against 93% across England. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 2nd of the 10 practices in Newton Abbot with 50 or more responses. 95% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (94%). 111 patients answered the survey (response rate 43%).
| Survey question | Chagford Health Centre | Devon | England |
|---|---|---|---|
| Overall experience good | 97% | 79% | 77% |
| Easy to contact by phone | 95% | 59% | 57% |
| Easy to contact via the website | 87% | 62% | 58% |
| Easy to contact via the NHS App | 85% | 55% | 54% |
| Reception team helpful | 100% | 87% | 85% |
| Last contact good | 96% | 76% | 73% |
| Wait for appointment about right | 95% | 70% | 69% |
| Listened to well | 98% | 90% | 87% |
| Treated with care and concern | 98% | 88% | 86% |
| Confidence and trust in the clinician | 92% | 94% | 93% |
| Needs met | 96% | 91% | 90% |
In the Friends and Family Test for July 2026, 99% of 156 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Chagford Health Centre is Good, published in February 2020. All 5 key questions are rated Good. It held the same rating in the report before (February 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,331 patients were registered at Chagford Health Centre in September 2026, up 0.7% on a year earlier (England: down 1.1%).
34% of its patients are aged 65 or over, against 19% across England. With 2.6 full-time-equivalent qualified GPs, there are 1,294 patients per GP, fewer than the England figure of 2,171 and Devon's 1,863. The practice also has 0.3 nurses and 0.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.4 | 3.5 |
| August 2024 | 2.5 | 3.5 |
| August 2025 | 2.4 | 3.4 |
| August 2026 | 2.6 | 3.6 |
From June 2026 to August 2026 the practice recorded 1,490 appointments a month, or 447 per 1,000 registered patients (England: 510). 78% were face to face (England: 63%). 25% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
54% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Chagford Health Centre | Devon | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 447 | 626 | 510 |
| Face to face | 78% | 54% | 63% |
| Same day as booked | 25% | 45% | 45% |
| More than 28 days after booking | 5% | 6% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (6.5% against 3.8%), atrial fibrillation (3.8% against 2.2%) and high blood pressure (20.1% against 15.2%). It has a lower share for depression (6.5% against 14.3%) and diabetes (5.4% against 7.9%). The practice's patients live in areas with an average deprivation score of 19.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.4 years for women and 80.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.1% | 15.2% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Cancer | All ages | 6.5% | 3.8% |
| Depression | 18+ yrs | 6.5% | 14.3% |
| Chronic kidney disease | 18+ yrs | 5.6% | 4.6% |
| Diabetes | 17+ yrs | 5.4% | 7.9% |
| Coronary heart disease | All ages | 3.8% | 3.0% |
| Atrial fibrillation | All ages | 3.8% | 2.2% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| COPD | All ages | 2.3% | 1.9% |
| Heart failure | All ages | 1.6% | 1.1% |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 85.2% | 74.9% |
Chagford Health Centre, The Health Centre, Chagford, Newton Abbot, TQ13 8BW. Phone: 01647 433320. Website: www.chagfordhealthcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Moretonhampstead Health Centre | 5.1 km | 99% |
| Cheriton Bishop & Teign Valley Practice | 8.9 km | 99% |
| Okehampton Medical Centre | 13.6 km | 86% |
| Bovey Tracey and Chudleigh Practice | 14.5 km | 81% |
| Dr AMJ Bower and Partners | 14.6 km | 87% |
- Blake House Surgery (78% overall experience good)
- Cheriton Bishop & Teign Valley Practice (99% overall experience good)
- Moretonhampstead Health Centre (99% overall experience good)
- Okehampton Medical Centre (86% overall experience good)
How do patients rate Chagford Health Centre?
In the 2026 GP Patient Survey, 97% of patients described their overall experience of Chagford Health Centre as good, above the England figure of 77%. 95% found it easy to get through by phone.
How many patients are registered at Chagford Health Centre?
3,331 patients were registered in September 2026, up 0.7% on a year earlier.
What is Chagford Health Centre's CQC rating?
Good overall, published in February 2020.
How many GPs does Chagford Health Centre have?
2.6 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 1,294 patients per GP against 2,171 across England.
Are appointments at Chagford Health Centre face to face?
78% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Chagford Health Centre's phone number?
01647 433320.