Kingswood Health Centre, Bristol: patient reviews and CQC rating
Kingswood Health Centre is a GP practice in Bristol with 12,588 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (Bristol, North Somerset and South Gloucestershire: 78%). The Care Quality Commission rates it Good overall, in a report published in October 2016. It has 6.5 full-time-equivalent qualified GPs, or 1,939 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Kingswood Health Centre
Its best result against England is the share who said the wait for their last appointment was about right: 73%, against 69% across England. Its weakest is the share who found it easy to get through to the practice by phone: 43%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 47th of the 65 practices in Bristol with 50 or more responses. 43% found it easy to get through by phone (England: 57%). The overall experience result is 7 points lower than in 2025 (82%). 117 patients answered the survey (response rate 25%).
| Survey question | Kingswood Health Centre | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 75% | 78% | 77% |
| Easy to contact by phone | 43% | 55% | 57% |
| Easy to contact via the website | 61% | 60% | 58% |
| Easy to contact via the NHS App | 48% | 54% | 54% |
| Reception team helpful | 87% | 86% | 85% |
| Last contact good | 67% | 73% | 73% |
| Wait for appointment about right | 73% | 67% | 69% |
| Listened to well | 85% | 89% | 87% |
| Treated with care and concern | 85% | 88% | 86% |
| Confidence and trust in the clinician | 88% | 93% | 93% |
| Needs met | 87% | 90% | 90% |
In the Friends and Family Test for July 2026, 84% of 421 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Kingswood Health Centre is Good, published in October 2016. One key question is rated differently: Responsive Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
12,588 patients were registered at Kingswood Health Centre in September 2026, down 2.8% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 6.5 full-time-equivalent qualified GPs, there are 1,939 patients per GP, fewer than the England figure of 2,171 and Bristol, North Somerset and South Gloucestershire's 1,925. The practice also has 3.5 nurses and 5.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.3 | 7.3 |
| August 2024 | 6.5 | 6.5 |
| August 2025 | 6.5 | 8.6 |
| August 2026 | 6.5 | 8.6 |
From June 2026 to August 2026 the practice recorded 6,206 appointments a month, or 493 per 1,000 registered patients (England: 510). 70% were face to face (England: 63%). 43% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
58% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Kingswood Health Centre | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 493 | 459 | 510 |
| Face to face | 70% | 65% | 63% |
| Same day as booked | 43% | 38% | 45% |
| More than 28 days after booking | 6% | 5% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (2.0% against 0.8%) and COPD (2.3% against 1.9%). The practice's patients live in areas with an average deprivation score of 17.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.3 years for women and 78.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.9% | 15.2% |
| Depression | 18+ yrs | 12.4% | 14.3% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Asthma | 6+ yrs | 7.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.5% | 4.6% |
| Cancer | All ages | 3.5% | 3.8% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| COPD | All ages | 2.3% | 1.9% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Dementia | All ages | 2.0% | 0.8% |
| Osteoporosis | 50+ yrs | 1.6% | 1.2% |
| Heart failure | All ages | 1.1% | 1.1% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Learning disability | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.1% | 74.9% |
Kingswood Health Centre, Alma Road, Kingswood, Bristol, BS15 4EJ. Phone: 0117 301 2080. Website: www.kingswoodhealthcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Orchard Medical Centre | 0.7 km | 84% |
| Cadbury Heath Healthcare | 1.9 km | 85% |
| St George Health Centre | 2.0 km | 88% |
| Air Balloon Surgery | 2.2 km | 74% |
| Hanham Surgery | 2.3 km | 82% |
- Cadbury Heath Healthcare (85% overall experience good)
- Close Farm Surgery (86% overall experience good)
- Hanham Surgery (82% overall experience good)
How do patients rate Kingswood Health Centre?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Kingswood Health Centre as good, against 77% across England. 43% found it easy to get through by phone.
How many patients are registered at Kingswood Health Centre?
12,588 patients were registered in September 2026, down 2.8% on a year earlier.
What is Kingswood Health Centre's CQC rating?
Good overall, published in October 2016.
How many GPs does Kingswood Health Centre have?
6.5 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 1,939 patients per GP against 2,171 across England.
Are appointments at Kingswood Health Centre face to face?
70% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Kingswood Health Centre's phone number?
0117 301 2080.