4pcn (Bnssg) PCN: primary care network practices and patient survey
4pcn (Bnssg) PCN is a primary care network of 4 GP practices with 54,113 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,559 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in 4pcn (Bnssg) PCN with survey results, the share of patients describing their overall experience as good ranges from 75% at Kingswood Health Centre to 86% at Close Farm Surgery, with a median of 83% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. Close Farm Surgery has the highest share finding it easy to get through by phone (64%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Close Farm Surgery | 7,383 | 86% | 64% | Good | 1,587 |
| Cadbury Heath Healthcare | 12,975 | 85% | 49% | Outstanding | 1,805 |
| Hanham Surgery | 21,167 | 82% | 28% | Good | 1,293 |
| Kingswood Health Centre | 12,588 | 75% | 43% | Good | 1,939 |
Results for the network as a whole, from 469 responses, against Bristol, North Somerset and South Gloucestershire and England.
| Survey question | 4pcn (Bnssg) PCN | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 82% | 78% | 77% |
| Easy to contact by phone | 42% | 55% | 57% |
| Easy to contact via the website | 58% | 60% | 58% |
| Easy to contact via the NHS App | 52% | 54% | 54% |
| Reception team helpful | 90% | 86% | 85% |
| Last contact good | 74% | 73% | 73% |
| Wait for appointment about right | 71% | 67% | 69% |
| Listened to well | 89% | 89% | 87% |
| Treated with care and concern | 90% | 88% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 89% | 90% | 90% |
There are 1,559 registered patients per full-time-equivalent qualified GP in 4pcn (Bnssg) PCN, fewer than England's 2,171 and Bristol, North Somerset and South Gloucestershire's 1,925. Practices recorded 476 appointments a month per 1,000 patients (England: 510), 72% of them face to face. 38% of appointments took place on the day they were booked (England: 45%).
22% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.9% over the year (England: shrank 1.1%).
| Measure | 4pcn (Bnssg) PCN | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Patients per qualified GP | 1,559 | 1,925 | 2,171 |
| Appointments per 1,000 patients a month | 476 | 459 | 510 |
| Face-to-face appointments | 72% | 65% | 63% |
| Same day as booked | 38% | 38% | 45% |
| Did not attend | 4% | 5% | 4% |
| Patients aged 65 or over | 22% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in 4pcn (Bnssg) PCN is osteoporosis (1.8% against 1.2%), and the furthest below is palliative care (0.4% against 0.6%).
| Condition register | Age group | 4pcn (Bnssg) PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 16.8% | 15.2% | 9,213 |
| Depression | 18+ yrs | 15.3% | 14.3% | 6,790 |
| Asthma | 6+ yrs | 7.6% | 6.6% | 3,930 |
| Diabetes | 17+ yrs | 7.4% | 7.9% | 3,305 |
| Chronic kidney disease | 18+ yrs | 5.2% | 4.6% | 2,281 |
| Cancer | All ages | 4.7% | 3.8% | 2,577 |
| Coronary heart disease | All ages | 3.3% | 3.0% | 1,806 |
| Atrial fibrillation | All ages | 2.8% | 2.2% | 1,526 |
| Stroke and TIA | All ages | 2.1% | 1.9% | 1,141 |
| COPD | All ages | 1.9% | 1.9% | 1,044 |
| Osteoporosis | 50+ yrs | 1.8% | 1.2% | 402 |
| Heart failure | All ages | 1.1% | 1.1% | 624 |
| Dementia | All ages | 1.1% | 0.8% | 583 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 382 |
| Peripheral arterial disease | All ages | 0.8% | 0.6% | 455 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 354 |
| Serious mental illness | All ages | 0.7% | 1.0% | 373 |
| Learning disability | All ages | 0.6% | 0.6% | 315 |
| Palliative care | All ages | 0.4% | 0.6% | 198 |
- Concord Mendip PCN (2 practices)
- Network 4 (Bnssg) PCN (5 practices)
- Severnvale PCN (4 practices)
- Yate & Frampton PCN (5 practices)
Which practices are in 4pcn (Bnssg) PCN?
Cadbury Heath Healthcare, Close Farm Surgery, Hanham Surgery and Kingswood Health Centre.
How do patients rate 4pcn (Bnssg) PCN?
82% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does 4pcn (Bnssg) PCN cover?
54,113 registered patients across 4 practices in September 2026.
How many patients per GP does 4pcn (Bnssg) PCN have?
1,559 per full-time-equivalent qualified GP, against 2,171 across England.