Bridge View Medical, Bristol: patient reviews and CQC rating
Bridge View Medical is a GP practice in Bristol with 39,299 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (Bristol, North Somerset and South Gloucestershire: 78%). The Care Quality Commission rates it Good overall, in a report published in November 2016. It has 18.8 full-time-equivalent qualified GPs, or 2,089 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bridge View Medical
Its best result against England is the share who found it easy to contact the practice through its website: 68%, above the England figure of 58%. Its weakest is the share who found it easy to get through to the practice by phone: 32%, below the England figure of 57%. Of the 11 results in the table, 2 are above England and 1 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 40th of the 65 practices in Bristol with 50 or more responses. 32% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (70%). 130 patients answered the survey (response rate 20%).
| Survey question | Bridge View Medical | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 78% | 78% | 77% |
| Easy to contact by phone | 32% | 55% | 57% |
| Easy to contact via the website | 68% | 60% | 58% |
| Easy to contact via the NHS App | 50% | 54% | 54% |
| Reception team helpful | 86% | 86% | 85% |
| Last contact good | 72% | 73% | 73% |
| Wait for appointment about right | 72% | 67% | 69% |
| Listened to well | 88% | 89% | 87% |
| Treated with care and concern | 91% | 88% | 86% |
| Confidence and trust in the clinician | 99% | 93% | 93% |
| Needs met | 92% | 90% | 90% |
In the Friends and Family Test for July 2026, 95% of 1,106 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Bridge View Medical is Good, published in November 2016. All 5 key questions are rated Good. It held the same rating in the report before (April 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
39,299 patients were registered at Bridge View Medical in September 2026, almost the same as a year earlier.
11% of its patients are aged 65 or over, against 19% across England. With 18.8 full-time-equivalent qualified GPs, there are 2,089 patients per GP, close to the England figure of 2,171 and Bristol, North Somerset and South Gloucestershire's 1,925. The practice also has 7.4 nurses and 13.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 17.3 | 18.3 |
| August 2024 | 19.4 | 23.9 |
| August 2025 | 20.4 | 23.5 |
| August 2026 | 18.8 | 23.2 |
From June 2026 to August 2026 the practice recorded 13,888 appointments a month, or 353 per 1,000 registered patients (England: 510). 68% were face to face (England: 63%). 26% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
43% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Bridge View Medical | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 353 | 459 | 510 |
| Face to face | 68% | 65% | 63% |
| Same day as booked | 26% | 38% | 45% |
| More than 28 days after booking | 6% | 5% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.5% against 1.2%), heart failure (1.6% against 1.1%) and depression (18.1% against 14.3%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%), dementia (0.5% against 0.8%) and diabetes (5.4% against 7.9%). The practice's patients live in areas with an average deprivation score of 19.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.5 years for women and 77.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.1% | 14.3% |
| High blood pressure | All ages | 10.9% | 15.2% |
| Asthma | 6+ yrs | 6.3% | 6.6% |
| Diabetes | 17+ yrs | 5.4% | 7.9% |
| Chronic kidney disease | 18+ yrs | 3.3% | 4.6% |
| Cancer | All ages | 3.0% | 3.8% |
| Osteoporosis | 50+ yrs | 2.5% | 1.2% |
| Coronary heart disease | All ages | 2.1% | 3.0% |
| COPD | All ages | 1.8% | 1.9% |
| Atrial fibrillation | All ages | 1.7% | 2.2% |
| Heart failure | All ages | 1.6% | 1.1% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 68.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.2% | 74.9% |
Bridge View Medical, 67 Coronation Road, Bedminster, Bristol, BS3 1AS. Phone: 0117 966 9724. Website: www.southvillesurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Bedminster Family Practice | 0.4 km | 80% |
| Broadmead Medical Centre | 1.5 km | 75% |
| The Crest Family Practice | 1.9 km | 86% |
| University of Bristol | 1.9 km | 83% |
| The Family Practice | 1.9 km | 72% |
How do patients rate Bridge View Medical?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of Bridge View Medical as good, against 77% across England. 32% found it easy to get through by phone.
How many patients are registered at Bridge View Medical?
39,299 patients were registered in September 2026, up 0.1% on a year earlier.
What is Bridge View Medical's CQC rating?
Good overall, published in November 2016.
How many GPs does Bridge View Medical have?
18.8 full-time-equivalent qualified GPs (33 qualified GPs by headcount), which is 2,089 patients per GP against 2,171 across England.
Are appointments at Bridge View Medical face to face?
68% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bridge View Medical's phone number?
0117 966 9724.