The Quantock Medical Centre, Bridgwater: patient reviews and CQC rating
The Quantock Medical Centre is a GP practice in Bridgwater with 4,192 registered patients (September 2026). In the 2026 GP Patient Survey, 97% of its patients described their overall experience as good, above the England figure of 77% (Somerset: 79%). The Care Quality Commission rates it Good overall, in a report published in October 2015. It has 2.1 full-time-equivalent qualified GPs, or 1,965 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Quantock Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 95%, above the England figure of 57%. Its result closest to England is the share who found it easy to contact the practice using the NHS App: 57%, against 54% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 1st of the 9 practices in Bridgwater with 50 or more responses. 95% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (98%). 103 patients answered the survey (response rate 37%).
| Survey question | The Quantock Medical Centre | Somerset | England |
|---|---|---|---|
| Overall experience good | 97% | 79% | 77% |
| Easy to contact by phone | 95% | 60% | 57% |
| Easy to contact via the website | 64% | 61% | 58% |
| Easy to contact via the NHS App | 57% | 59% | 54% |
| Reception team helpful | 100% | 87% | 85% |
| Last contact good | 91% | 75% | 73% |
| Wait for appointment about right | 92% | 70% | 69% |
| Listened to well | 97% | 89% | 87% |
| Treated with care and concern | 97% | 88% | 86% |
| Confidence and trust in the clinician | 98% | 94% | 93% |
| Needs met | 98% | 91% | 90% |
In the Friends and Family Test for July 2026, 95% of 83 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Quantock Medical Centre is Good, published in October 2015. All 5 key questions are rated Good. It held the same rating in the report before (March 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,192 patients were registered at The Quantock Medical Centre in September 2026, almost the same as a year earlier.
31% of its patients are aged 65 or over, against 19% across England. With 2.1 full-time-equivalent qualified GPs, there are 1,965 patients per GP, close to the England figure of 2,171 and Somerset's 1,975. The practice also has 1.7 nurses and 3.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.1 | 2.1 |
| August 2024 | 2.1 | 2.1 |
| August 2025 | 2.1 | 2.1 |
| August 2026 | 2.1 | 2.1 |
From June 2026 to August 2026 the practice recorded 2,230 appointments a month, or 532 per 1,000 registered patients (England: 510). 75% were face to face (England: 63%). 26% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
53% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | The Quantock Medical Centre | Somerset | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 532 | 494 | 510 |
| Face to face | 75% | 65% | 63% |
| Same day as booked | 26% | 41% | 45% |
| More than 28 days after booking | 8% | 7% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (4.3% against 2.2%), COPD (3.2% against 1.9%) and cancer (5.8% against 3.8%). The practice's patients live in areas with an average deprivation score of 19.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.9 years for women and 81.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.6% | 15.2% |
| Depression | 18+ yrs | 15.2% | 14.3% |
| Diabetes | 17+ yrs | 9.4% | 7.9% |
| Asthma | 6+ yrs | 7.6% | 6.6% |
| Cancer | All ages | 5.8% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% |
| Atrial fibrillation | All ages | 4.3% | 2.2% |
| Coronary heart disease | All ages | 4.2% | 3.0% |
| COPD | All ages | 3.2% | 1.9% |
| Stroke and TIA | All ages | 2.9% | 1.9% |
| Osteoporosis | 50+ yrs | 1.6% | 1.2% |
| Heart failure | All ages | 1.5% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.3% | 0.8% |
| Palliative care | All ages | 0.9% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Dementia | All ages | 0.6% | 0.8% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.5% | 74.9% |
The Quantock Medical Centre, Banneson Road, Nether Stowey, Bridgwater, TA5 1NW. Phone: 01278 732696. Website: www.quantockmedicalcentre.gpsurgery.net.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Cannington Health Centre | 6.2 km | 90% |
| Dr Sewell, Piotrowski & Yick | 10.4 km | 88% |
| East Quay Medical Centre | 10.8 km | 72% |
| Taunton Road Medical Centre | 11.0 km | 66% |
| Cranleigh Gardens Medical Centre | 11.3 km | 86% |
- Cannington Health Centre (90% overall experience good)
- Cranleigh Gardens Medical Centre (86% overall experience good)
- East Quay Medical Centre (72% overall experience good)
- Edington Surgery (88% overall experience good)
- North Petherton Surgery (75% overall experience good)
- Redgate Medical Centre (66% overall experience good)
- Somerset Bridge Medical Centre (75% overall experience good)
- Taunton Road Medical Centre (66% overall experience good)
How do patients rate The Quantock Medical Centre?
In the 2026 GP Patient Survey, 97% of patients described their overall experience of The Quantock Medical Centre as good, above the England figure of 77%. 95% found it easy to get through by phone.
How many patients are registered at The Quantock Medical Centre?
4,192 patients were registered in September 2026, up 0.2% on a year earlier.
What is The Quantock Medical Centre's CQC rating?
Good overall, published in October 2015.
How many GPs does The Quantock Medical Centre have?
2.1 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 1,965 patients per GP against 2,171 across England.
Are appointments at The Quantock Medical Centre face to face?
75% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Quantock Medical Centre's phone number?
01278 732696.