Dr Sewell, Piotrowski & Yick, Taunton: patient reviews and CQC rating

What patients say about Dr Sewell, Piotrowski & Yick

Its best result against England is the share who found it easy to get through to the practice by phone: 76%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 69%, against 69% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.

On overall experience it is 7th of the 12 practices in Taunton with 50 or more responses. 76% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (90%). 118 patients answered the survey (response rate 36%).

In the Friends and Family Test for July 2026, 96% of 190 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Dr Sewell, Piotrowski & Yick is Good, published in July 2015. All 5 key questions are rated Good.

6,190 patients were registered at Dr Sewell, Piotrowski & Yick in September 2026, up 1.7% on a year earlier (England: down 1.1%).

27% of its patients are aged 65 or over, against 19% across England. With 2.9 full-time-equivalent qualified GPs, there are 2,149 patients per GP, close to the England figure of 2,171 and Somerset's 1,975. The practice also has 2.3 nurses and 6.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

From June 2026 to August 2026 the practice recorded 3,166 appointments a month, or 511 per 1,000 registered patients (England: 510). 65% were face to face (England: 63%). 39% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).

52% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.

Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.1% against 1.2%), atrial fibrillation (3.4% against 2.2%) and cancer (5.8% against 3.8%). It has a lower share for serious mental illness (0.6% against 1.0%). The practice's patients live in areas with an average deprivation score of 16.9 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 84.3 years for women and 81.3 for men (England: 83.0 and 79.1).

92% of the practice's patients live in the TA4 postcode district, followed by TA2 (6%) and TA5 (2%). 100% live in Somerset, the council area the practice is in.

Dr Sewell, Piotrowski & Yick, Quantock Vale Surgery Mount Street, Bishops Lydeard, Taunton, TA4 3LH. Phone: 01823 432361. Website: www.quantockvalesurgery.nhs.uk.