Redgate Medical Centre, Bridgwater: patient reviews and CQC rating
Redgate Medical Centre is a GP practice in Bridgwater with 7,245 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77% (Somerset: 79%). The Care Quality Commission rates it Good overall, in a report published in May 2016. It has 3.6 full-time-equivalent qualified GPs, or 2,029 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Redgate Medical Centre
Its best result against England is the share who said their needs were met at their last appointment: 91%, against 90% across England. Its weakest is the share who found the reception and administrative team helpful: 70%, below the England figure of 85%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 9th of the 9 practices in Bridgwater with 50 or more responses. 55% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (71%). 99 patients answered the survey (response rate 19%).
| Survey question | Redgate Medical Centre | Somerset | England |
|---|---|---|---|
| Overall experience good | 66% | 79% | 77% |
| Easy to contact by phone | 55% | 60% | 57% |
| Easy to contact via the website | 50% | 61% | 58% |
| Easy to contact via the NHS App | 49% | 59% | 54% |
| Reception team helpful | 70% | 87% | 85% |
| Last contact good | 64% | 75% | 73% |
| Wait for appointment about right | 55% | 70% | 69% |
| Listened to well | 87% | 89% | 87% |
| Treated with care and concern | 86% | 88% | 86% |
| Confidence and trust in the clinician | 88% | 94% | 93% |
| Needs met | 91% | 91% | 90% |
CQC's overall rating for Redgate Medical Centre is Good, published in May 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,245 patients were registered at Redgate Medical Centre in September 2026, down 1.9% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 3.6 full-time-equivalent qualified GPs, there are 2,029 patients per GP, close to the England figure of 2,171 and Somerset's 1,975. The practice also has 4.7 nurses and 0.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.5 | 3.5 |
| August 2024 | 3.6 | 3.6 |
| August 2025 | 3.6 | 3.6 |
| August 2026 | 3.6 | 3.6 |
From June 2026 to August 2026 the practice recorded 2,658 appointments a month, or 367 per 1,000 registered patients (England: 510). 76% were face to face (England: 63%). 35% took place on the day they were booked and 13% more than 28 days after booking (England: 45% and 5%).
34% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Redgate Medical Centre | Somerset | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 367 | 494 | 510 |
| Face to face | 76% | 65% | 63% |
| Same day as booked | 35% | 41% | 45% |
| More than 28 days after booking | 13% | 7% | 5% |
| Did not attend | 8% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (0.8% against 0.6%) and COPD (2.8% against 1.9%). It has a lower share for chronic kidney disease (2.7% against 4.6%) and serious mental illness (0.6% against 1.0%). The practice's patients live in areas with an average deprivation score of 26.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.0 years for women and 78.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.3% | 14.3% |
| High blood pressure | All ages | 14.1% | 15.2% |
| Diabetes | 17+ yrs | 8.4% | 7.9% |
| Asthma | 6+ yrs | 5.5% | 6.6% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Cancer | All ages | 3.5% | 3.8% |
| COPD | All ages | 2.8% | 1.9% |
| Chronic kidney disease | 18+ yrs | 2.7% | 4.6% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Heart failure | All ages | 0.9% | 1.1% |
| Palliative care | All ages | 0.8% | 0.6% |
| Dementia | All ages | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 61.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 62.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.2% | 74.9% |
Redgate Medical Centre, Westonzoyland Road, Bridgwater, TA6 5BF. Phone: 01278 454560. Website: www.redgatemedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Cranleigh Gardens Medical Centre | 0.6 km | 86% |
| Taunton Road Medical Centre | 1.0 km | 66% |
| East Quay Medical Centre | 1.4 km | 72% |
| Somerset Bridge Medical Centre | 1.4 km | 75% |
| North Petherton Surgery | 4.3 km | 75% |
- Cannington Health Centre (90% overall experience good)
- Cranleigh Gardens Medical Centre (86% overall experience good)
- East Quay Medical Centre (72% overall experience good)
- Edington Surgery (88% overall experience good)
- North Petherton Surgery (75% overall experience good)
- Somerset Bridge Medical Centre (75% overall experience good)
- Taunton Road Medical Centre (66% overall experience good)
- The Quantock Medical Centre (97% overall experience good)
How do patients rate Redgate Medical Centre?
In the 2026 GP Patient Survey, 66% of patients described their overall experience of Redgate Medical Centre as good, below the England figure of 77%. 55% found it easy to get through by phone.
How many patients are registered at Redgate Medical Centre?
7,245 patients were registered in September 2026, down 1.9% on a year earlier.
What is Redgate Medical Centre's CQC rating?
Good overall, published in May 2016.
How many GPs does Redgate Medical Centre have?
3.6 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,029 patients per GP against 2,171 across England.
Are appointments at Redgate Medical Centre face to face?
76% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Redgate Medical Centre's phone number?
01278 454560.