Cannington Health Centre, Bridgwater: patient reviews and CQC rating
Cannington Health Centre is a GP practice in Bridgwater with 5,058 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (Somerset: 79%). The Care Quality Commission rates it Good overall, in a report published in December 2019. It has 2.2 full-time-equivalent qualified GPs, or 2,342 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Cannington Health Centre
Its best result against England is the share who said the wait for their last appointment was about right: 90%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice through its website: 46%, against 58% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 2nd of the 9 practices in Bridgwater with 50 or more responses. 66% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (91%). 118 patients answered the survey (response rate 39%).
| Survey question | Cannington Health Centre | Somerset | England |
|---|---|---|---|
| Overall experience good | 90% | 79% | 77% |
| Easy to contact by phone | 66% | 60% | 57% |
| Easy to contact via the website | 46% | 61% | 58% |
| Easy to contact via the NHS App | 52% | 59% | 54% |
| Reception team helpful | 89% | 87% | 85% |
| Last contact good | 78% | 75% | 73% |
| Wait for appointment about right | 90% | 70% | 69% |
| Listened to well | 93% | 89% | 87% |
| Treated with care and concern | 93% | 88% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 89% | 91% | 90% |
In the Friends and Family Test for July 2026, 93% of 166 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Cannington Health Centre is Good, published in December 2019. All 5 key questions are rated Good. It held the same rating in the report before (April 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,058 patients were registered at Cannington Health Centre in September 2026, down 2.5% on a year earlier (England: down 1.1%).
29% of its patients are aged 65 or over, against 19% across England. With 2.2 full-time-equivalent qualified GPs, there are 2,342 patients per GP, close to the England figure of 2,171 and Somerset's 1,975. The practice also has 2.1 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.7 | 3.8 |
| August 2024 | 2.2 | 3.3 |
| August 2025 | 2.4 | 2.4 |
| August 2026 | 2.2 | 3.0 |
From June 2026 to August 2026 the practice recorded 3,004 appointments a month, or 594 per 1,000 registered patients (England: 510). 84% were face to face (England: 63%). 63% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
67% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Cannington Health Centre | Somerset | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 594 | 494 | 510 |
| Face to face | 84% | 65% | 63% |
| Same day as booked | 63% | 41% | 45% |
| More than 28 days after booking | 1% | 7% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for coronary heart disease (4.4% against 3.0%), cancer (5.5% against 3.8%) and atrial fibrillation (3.2% against 2.2%). It has a lower share for serious mental illness (0.5% against 1.0%). The practice's patients live in areas with an average deprivation score of 18.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.8 years for women and 81.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.2% | 15.2% |
| Depression | 18+ yrs | 16.8% | 14.3% |
| Diabetes | 17+ yrs | 8.2% | 7.9% |
| Asthma | 6+ yrs | 8.2% | 6.6% |
| Cancer | All ages | 5.5% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.6% | 4.6% |
| Coronary heart disease | All ages | 4.4% | 3.0% |
| Atrial fibrillation | All ages | 3.2% | 2.2% |
| COPD | All ages | 2.6% | 1.9% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Dementia | All ages | 0.8% | 0.8% |
| Palliative care | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.8% | 74.9% |
Cannington Health Centre, Mill Lane, Cannington, Bridgwater, TA5 2HB. Phone: 01278 652335. Website: www.cannington.gpsurgery.net.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| East Quay Medical Centre | 4.7 km | 72% |
| Taunton Road Medical Centre | 5.2 km | 66% |
| Cranleigh Gardens Medical Centre | 5.4 km | 86% |
| Redgate Medical Centre | 6.0 km | 66% |
| Somerset Bridge Medical Centre | 6.2 km | 75% |
- Cranleigh Gardens Medical Centre (86% overall experience good)
- East Quay Medical Centre (72% overall experience good)
- Edington Surgery (88% overall experience good)
- North Petherton Surgery (75% overall experience good)
- Redgate Medical Centre (66% overall experience good)
- Somerset Bridge Medical Centre (75% overall experience good)
- Taunton Road Medical Centre (66% overall experience good)
- The Quantock Medical Centre (97% overall experience good)
How do patients rate Cannington Health Centre?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of Cannington Health Centre as good, above the England figure of 77%. 66% found it easy to get through by phone.
How many patients are registered at Cannington Health Centre?
5,058 patients were registered in September 2026, down 2.5% on a year earlier.
What is Cannington Health Centre's CQC rating?
Good overall, published in December 2019.
How many GPs does Cannington Health Centre have?
2.2 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,342 patients per GP against 2,171 across England.
Are appointments at Cannington Health Centre face to face?
84% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Cannington Health Centre's phone number?
01278 652335.