Schopwick Surgery, Borehamwood: patient reviews and CQC rating
Schopwick Surgery is a GP practice in Borehamwood with 15,186 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (Central East: 75%). The Care Quality Commission rates it Outstanding overall, in a report published in April 2017. It has 7.1 full-time-equivalent qualified GPs, or 2,125 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Schopwick Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 65%, against 54% across England. Its weakest is the share who found it easy to get through to the practice by phone: 55%, against 57% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 2nd of the 3 practices in Borehamwood with 50 or more responses. 55% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (81%). 142 patients answered the survey (response rate 26%).
| Survey question | Schopwick Surgery | Central East | England |
|---|---|---|---|
| Overall experience good | 78% | 75% | 77% |
| Easy to contact by phone | 55% | 52% | 57% |
| Easy to contact via the website | 64% | 60% | 58% |
| Easy to contact via the NHS App | 65% | 52% | 54% |
| Reception team helpful | 86% | 83% | 85% |
| Last contact good | 76% | 71% | 73% |
| Wait for appointment about right | 70% | 69% | 69% |
| Listened to well | 93% | 86% | 87% |
| Treated with care and concern | 94% | 85% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
CQC's overall rating for Schopwick Surgery is Outstanding, published in April 2017. 3 key questions are rated differently: Safe Good, Caring Good and Effective Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
15,186 patients were registered at Schopwick Surgery in September 2026, almost the same as a year earlier.
22% of its patients are aged 65 or over, against 19% across England. With 7.1 full-time-equivalent qualified GPs, there are 2,125 patients per GP, close to the England figure of 2,171 and Central East's 2,348. The practice also has 2.9 nurses and 3.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.9 | 13.1 |
| August 2024 | 8.6 | 14.4 |
| August 2025 | 7.1 | 11.7 |
| August 2026 | 7.1 | 14.4 |
From June 2026 to August 2026 the practice recorded 9,366 appointments a month, or 617 per 1,000 registered patients (England: 510). 36% were face to face (England: 63%). 64% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
78% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Schopwick Surgery | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 617 | 521 | 510 |
| Face to face | 36% | 62% | 63% |
| Same day as booked | 64% | 48% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.5% against 1.2%), palliative or supportive care needs (1.0% against 0.6%) and chronic kidney disease (7.3% against 4.6%). It has a lower share for COPD (1.2% against 1.9%). The practice's patients live in areas with an average deprivation score of 12.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.0 years for women and 80.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.5% | 15.2% |
| Depression | 18+ yrs | 15.2% | 14.3% |
| Diabetes | 17+ yrs | 8.5% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.3% | 4.6% |
| Asthma | 6+ yrs | 6.3% | 6.6% |
| Cancer | All ages | 5.1% | 3.8% |
| Coronary heart disease | All ages | 4.1% | 3.0% |
| Osteoporosis | 50+ yrs | 3.5% | 1.2% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| COPD | All ages | 1.2% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Palliative care | All ages | 1.0% | 0.6% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Dementia | All ages | 1.0% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.4% | 74.9% |
Schopwick Surgery, Romeland, Elstree, Borehamwood, WD6 3BJ. Phone: 020 3667 1850.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Grove Medical Centre | 1.9 km | 76% |
| Fairbrook Medical Centre | 2.5 km | 81% |
| Jai Medical Centre | 3.0 km | 68% |
| Little Bushey Surgery | 3.3 km | 91% |
| Penshurst Gardens Surgery | 3.7 km | 66% |
- Fairbrook Medical Centre (81% overall experience good)
- Little Bushey Surgery (91% overall experience good)
- The Grove Medical Centre (76% overall experience good)
- The Red House (81% overall experience good)
How do patients rate Schopwick Surgery?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of Schopwick Surgery as good, against 77% across England. 55% found it easy to get through by phone.
How many patients are registered at Schopwick Surgery?
15,186 patients were registered in September 2026, down 0.5% on a year earlier.
What is Schopwick Surgery's CQC rating?
Outstanding overall, published in April 2017.
How many GPs does Schopwick Surgery have?
7.1 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 2,125 patients per GP against 2,171 across England.
Are appointments at Schopwick Surgery face to face?
36% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Schopwick Surgery's phone number?
020 3667 1850.