GP surgeries in Billingham: ratings and patient reviews
There are 6 GP practices in Billingham, with 35,048 registered patients between them (September 2026). The highest share of patients rating their overall experience as good is at Melrose Medical Centre Ltd (96%, England 77%). Across the town there are 2,669 patients per qualified GP, against 2,171 across England.
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in Billingham with survey results, the share of patients describing their overall experience as good ranges from 69% at The Roseberry Practice to 96% at Melrose Medical Centre Ltd, with a median of 80% (England: 77%). 2 are above England and 1 below by more than the survey's margin of error. Melrose Medical Centre Ltd has the highest share finding it easy to get through by phone (98%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Melrose Medical Centre Ltd | 2,440 | 96% | 98% | Good | 2,377 |
| Dr Shafquth Rasool | 2,321 | 93% | 97% | Good | 2,321 |
| Queenstree Practice | 4,055 | 80% | 66% | Good | 3,258 |
| Kingsway Medical Centre | 10,135 | 79% | 50% | Good | 2,710 |
| Marsh House Medical Centre | 8,476 | 75% | 53% | Good | 2,126 |
| The Roseberry Practice | 7,621 | 69% | 52% | Good | 3,572 |
There are 2,669 registered patients per full-time-equivalent qualified GP in Billingham, more than England's 2,171 and North East and North Cumbria's 2,088. Practices recorded 473 appointments a month per 1,000 patients (England: 510), 66% of them face to face. 37% of appointments took place on the day they were booked (England: 45%).
23% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.1% over the year (England: shrank 1.1%).
| Measure | Billingham | North East and North Cumbria | England |
|---|---|---|---|
| Patients per qualified GP | 2,669 | 2,088 | 2,171 |
| Appointments per 1,000 patients a month | 473 | 550 | 510 |
| Face-to-face appointments | 66% | 68% | 63% |
| Same day as booked | 37% | 42% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 23% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Billingham is palliative care (1.1% against 0.6%), and the furthest below is serious mental illness (0.9% against 1.0%).
| Condition register | Age group | Billingham (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 18.8% | 15.2% | 6,586 |
| Depression | 18+ yrs | 18.0% | 14.3% | 5,066 |
| Diabetes | 17+ yrs | 9.1% | 7.9% | 2,594 |
| Asthma | 6+ yrs | 8.0% | 6.6% | 2,647 |
| Chronic kidney disease | 18+ yrs | 5.5% | 4.6% | 1,534 |
| Coronary heart disease | All ages | 4.2% | 3.0% | 1,489 |
| Cancer | All ages | 4.0% | 3.8% | 1,417 |
| COPD | All ages | 3.0% | 1.9% | 1,035 |
| Atrial fibrillation | All ages | 2.9% | 2.2% | 1,026 |
| Stroke and TIA | All ages | 2.6% | 1.9% | 899 |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% | 194 |
| Palliative care | All ages | 1.1% | 0.6% | 400 |
| Epilepsy | 18+ yrs | 1.1% | 0.8% | 314 |
| Heart failure | All ages | 1.1% | 1.1% | 388 |
| Serious mental illness | All ages | 0.9% | 1.0% | 328 |
| Dementia | All ages | 0.9% | 0.8% | 299 |
| Peripheral arterial disease | All ages | 0.8% | 0.6% | 290 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 227 |
| Learning disability | All ages | 0.7% | 0.6% | 237 |
How many GP practices are there in Billingham?
6, with 35,048 registered patients in September 2026.
Which GP practice in Billingham do patients rate highest?
Melrose Medical Centre Ltd: 96% of patients described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients are there per GP in Billingham?
2,669 registered patients per full-time-equivalent qualified GP, against 2,171 across England.
How many GP appointments in Billingham are face to face?
66% of appointments at the town's practices were face to face, against 63% across England.