Beccles Medical Centre, Beccles: patient reviews and CQC rating
Beccles Medical Centre is a GP practice in Beccles with 19,141 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (Norfolk and Suffolk: 80%). The Care Quality Commission rates it Good overall, in a report published in March 2022. It has 6.7 full-time-equivalent qualified GPs, or 2,837 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Beccles Medical Centre
Its best result against England is the share who said they were treated with care and concern: 95%, above the England figure of 86%. Its weakest is the share who found it easy to get through to the practice by phone: 43%, below the England figure of 57%. Of the 11 results in the table, 2 are above England and 2 below by more than the survey's margin of error, and 7 within it.
43% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (62%). 129 patients answered the survey (response rate 37%).
| Survey question | Beccles Medical Centre | Norfolk and Suffolk | England |
|---|---|---|---|
| Overall experience good | 73% | 80% | 77% |
| Easy to contact by phone | 43% | 61% | 57% |
| Easy to contact via the website | 52% | 62% | 58% |
| Easy to contact via the NHS App | 51% | 55% | 54% |
| Reception team helpful | 89% | 88% | 85% |
| Last contact good | 74% | 76% | 73% |
| Wait for appointment about right | 58% | 74% | 69% |
| Listened to well | 92% | 89% | 87% |
| Treated with care and concern | 95% | 88% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 96% | 92% | 90% |
CQC's overall rating for Beccles Medical Centre is Good, published in March 2022. All 5 key questions are rated Good. It held the same rating in the report before (January 2020).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
19,141 patients were registered at Beccles Medical Centre in September 2026, almost the same as a year earlier.
31% of its patients are aged 65 or over, against 19% across England. With 6.7 full-time-equivalent qualified GPs, there are 2,837 patients per GP, more than the England figure of 2,171 and Norfolk and Suffolk's 2,133. The practice also has 7.9 nurses and 20.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 9.3 | 12.3 |
| August 2024 | 10.3 | 14.9 |
| August 2025 | 10.4 | 17.9 |
| August 2026 | 6.7 | 17.2 |
From June 2026 to August 2026 the practice recorded 15,007 appointments a month, or 784 per 1,000 registered patients (England: 510). 54% were face to face (England: 63%). 32% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
22% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Beccles Medical Centre | Norfolk and Suffolk | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 784 | 578 | 510 |
| Face to face | 54% | 70% | 63% |
| Same day as booked | 32% | 42% | 45% |
| More than 28 days after booking | 10% | 8% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (2.5% against 1.1%), a learning disability (1.2% against 0.6%) and peripheral arterial disease (1.0% against 0.6%). The practice's patients live in areas with an average deprivation score of 18.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.3 years for women and 80.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.6% | 15.2% |
| Depression | 18+ yrs | 17.4% | 14.3% |
| Diabetes | 17+ yrs | 9.8% | 7.9% |
| Asthma | 6+ yrs | 8.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 8.0% | 4.6% |
| Cancer | All ages | 6.0% | 3.8% |
| Coronary heart disease | All ages | 4.9% | 3.0% |
| Atrial fibrillation | All ages | 3.7% | 2.2% |
| Stroke and TIA | All ages | 2.9% | 1.9% |
| COPD | All ages | 2.5% | 1.9% |
| Heart failure | All ages | 2.5% | 1.1% |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Learning disability | All ages | 1.2% | 0.6% |
| Dementia | All ages | 1.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Peripheral arterial disease | All ages | 1.0% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 82.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.7% | 74.9% |
Beccles Medical Centre, St Mary's Road, Beccles, NR34 9NX. Phone: 01502 712662. Website: www.becclesmedical.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Bungay Medical Practice | 8.1 km | 83% |
| Rosedale Surgery | 9.7 km | 83% |
| Andaman Surgery | 10.3 km | 88% |
| Dr Morrison & Partners | 10.6 km | 81% |
| Dr Bouch and Partners | 10.7 km | 67% |
- Bungay Medical Practice (83% overall experience good)
- Cutlers Hill Surgery (85% overall experience good)
- Dr Castle & Partners, Sole Bay Health Centre (96% overall experience good)
- Longshore Surgeries (81% overall experience good)
How do patients rate Beccles Medical Centre?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Beccles Medical Centre as good, against 77% across England. 43% found it easy to get through by phone.
How many patients are registered at Beccles Medical Centre?
19,141 patients were registered in September 2026, down 0.2% on a year earlier.
What is Beccles Medical Centre's CQC rating?
Good overall, published in March 2022.
How many GPs does Beccles Medical Centre have?
6.7 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 2,837 patients per GP against 2,171 across England.
Are appointments at Beccles Medical Centre face to face?
54% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Beccles Medical Centre's phone number?
01502 712662.