Kirkgate Surgery, Batley: patient reviews and CQC rating
Kirkgate Surgery is a GP practice in Batley with 3,620 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in November 2019. It has 1.4 full-time-equivalent qualified GPs, or 2,553 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Kirkgate Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 74%, against 69% across England. Its weakest is the share who found it easy to contact the practice through its website: 37%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 8th of the 8 practices in Batley with 50 or more responses. 52% found it easy to get through by phone (England: 57%). The overall experience result is 9 points lower than in 2025 (81%). 115 patients answered the survey (response rate 26%).
| Survey question | Kirkgate Surgery | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 72% | 76% | 77% |
| Easy to contact by phone | 52% | 53% | 57% |
| Easy to contact via the website | 37% | 54% | 58% |
| Easy to contact via the NHS App | 42% | 52% | 54% |
| Reception team helpful | 86% | 84% | 85% |
| Last contact good | 67% | 70% | 73% |
| Wait for appointment about right | 74% | 70% | 69% |
| Listened to well | 84% | 87% | 87% |
| Treated with care and concern | 81% | 85% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 95% | 90% | 90% |
In the Friends and Family Test for July 2026, 67% of 15 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Kirkgate Surgery is Good, published in November 2019. All 5 key questions are rated Good. It held the same rating in the report before (February 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,620 patients were registered at Kirkgate Surgery in September 2026, up 0.8% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 1.4 full-time-equivalent qualified GPs, there are 2,553 patients per GP, more than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 0.6 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.9 | 0.9 |
| August 2024 | 1.4 | 1.4 |
| August 2025 | 1.4 | 2.5 |
| August 2026 | 1.4 | 3.3 |
From June 2026 to August 2026 the practice recorded 2,750 appointments a month, or 760 per 1,000 registered patients (England: 510). 88% were face to face (England: 63%). 25% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
38% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Kirkgate Surgery | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 760 | 579 | 510 |
| Face to face | 88% | 66% | 63% |
| Same day as booked | 25% | 45% | 45% |
| More than 28 days after booking | 10% | 7% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (4.0% against 1.9%) and asthma (8.1% against 6.6%). It has a lower share for osteoporosis (0.2% against 1.2%). The practice's patients live in areas with an average deprivation score of 24.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.4 years for women and 77.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.6% | 15.2% |
| Depression | 18+ yrs | 13.7% | 14.3% |
| Asthma | 6+ yrs | 8.1% | 6.6% |
| Diabetes | 17+ yrs | 7.7% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.2% | 4.6% |
| COPD | All ages | 4.0% | 1.9% |
| Cancer | All ages | 3.7% | 3.8% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 65.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.4% | 74.9% |
Kirkgate Surgery, 3 Kirkgate, Birstall, Batley, WF17 9HE. Phone: 01924 420242. Website: www.kirkgatesurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Blackburn Road Medical Centre | 0.2 km | 83% |
| Cook Lane Surgery | 2.5 km | 87% |
| Dr F Gupta's Practice | 2.6 km | 95% |
| Liversedge Medical Centre | 2.6 km | 80% |
| Batley Health Centre Surgery | 2.8 km | 77% |
- Batley Health Centre Surgery (77% overall experience good)
- Blackburn Road Medical Centre (83% overall experience good)
- Broughton House GP Surgery (78% overall experience good)
- Cherry Tree Surgery (90% overall experience good)
- Grove House Surgery (77% overall experience good)
- Mount Pleasant Medical Centre (73% overall experience good)
- Wellington House (86% overall experience good)
How do patients rate Kirkgate Surgery?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of Kirkgate Surgery as good, against 77% across England. 52% found it easy to get through by phone.
How many patients are registered at Kirkgate Surgery?
3,620 patients were registered in September 2026, up 0.8% on a year earlier.
What is Kirkgate Surgery's CQC rating?
Good overall, published in November 2019.
How many GPs does Kirkgate Surgery have?
1.4 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 2,553 patients per GP against 2,171 across England.
Are appointments at Kirkgate Surgery face to face?
88% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Kirkgate Surgery's phone number?
01924 420242.