Batley Health Centre Surgery, Batley: patient reviews and CQC rating

What patients say about Batley Health Centre Surgery

Its best result against England is the share who found it easy to get through to the practice by phone: 73%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 46%, against 58% across England. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.

On overall experience it is 6th of the 8 practices in Batley with 50 or more responses. 73% found it easy to get through by phone (England: 57%). The overall experience result is 8 points lower than in 2025 (85%). 123 patients answered the survey (response rate 21%).

CQC's overall rating for Batley Health Centre Surgery is Good, published in November 2016. All 5 key questions are rated Good.

6,125 patients were registered at Batley Health Centre Surgery in September 2026, down 1.9% on a year earlier (England: down 1.1%).

14% of its patients are aged 65 or over, against 19% across England. With 2.0 full-time-equivalent qualified GPs, there are 3,104 patients per GP, more than the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 0.4 nurses and 0.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

From June 2026 to August 2026 the practice recorded 2,802 appointments a month, or 457 per 1,000 registered patients (England: 510). 83% were face to face (England: 63%). 28% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).

19% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.

Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.3% against 0.6%) and a learning disability (1.2% against 0.6%). It has a lower share for heart failure (0.2% against 1.1%), atrial fibrillation (1.2% against 2.2%) and chronic kidney disease (3.1% against 4.6%). The practice's patients live in areas with an average deprivation score of 34.1 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 80.2 years for women and 76.5 for men (England: 83.0 and 79.1).

74% of the practice's patients live in the WF17 postcode district, followed by BD19 (6%), WF13 (5%) and WF12 (5%). 99% live in Kirklees, the council area the practice is in.

Batley Health Centre Surgery, The Health Centre, 130 Upper Commercial Street, Batley, WF17 5ED. Phone: 01924 767082. Website: www.batleyhealthcentre.co.uk.