Station Street Surgery, Atherstone: patient reviews and CQC rating
Station Street Surgery is a GP practice in Atherstone with 9,789 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, against 77% across England (Coventry and Warwickshire: 81%). The Care Quality Commission rates it Good overall, in a report published in January 2018. It has 3.6 full-time-equivalent qualified GPs, or 2,690 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Station Street Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 66%, against 54% across England. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 91%, against 93% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
66% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (82%). 100 patients answered the survey (response rate 25%).
| Survey question | Station Street Surgery | Coventry and Warwickshire | England |
|---|---|---|---|
| Overall experience good | 85% | 81% | 77% |
| Easy to contact by phone | 66% | 64% | 57% |
| Easy to contact via the website | 61% | 62% | 58% |
| Easy to contact via the NHS App | 66% | 60% | 54% |
| Reception team helpful | 93% | 88% | 85% |
| Last contact good | 78% | 77% | 73% |
| Wait for appointment about right | 79% | 78% | 69% |
| Listened to well | 91% | 88% | 87% |
| Treated with care and concern | 85% | 87% | 86% |
| Confidence and trust in the clinician | 91% | 94% | 93% |
| Needs met | 95% | 91% | 90% |
In the Friends and Family Test for July 2026, 100% of 16 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Station Street Surgery is Good, published in January 2018. All 5 key questions are rated Good. It held the same rating in the report before (July 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,789 patients were registered at Station Street Surgery in September 2026, up 13.5% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 3.6 full-time-equivalent qualified GPs, there are 2,690 patients per GP, more than the England figure of 2,171 and Coventry and Warwickshire's 2,112. The practice also has 1.8 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.6 | 1.6 |
| August 2024 | 1.6 | 1.6 |
| August 2025 | 1.9 | 1.9 |
| August 2026 | 3.6 | 3.6 |
From June 2026 to August 2026 the practice recorded 3,853 appointments a month, or 394 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 50% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
56% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Station Street Surgery | Coventry and Warwickshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 394 | 486 | 510 |
| Face to face | 59% | 54% | 63% |
| Same day as booked | 50% | 54% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (22.2% against 14.3%). It has a lower share for dementia (0.3% against 0.8%), palliative or supportive care needs (0.2% against 0.6%) and heart failure (0.7% against 1.1%). The practice's patients live in areas with an average deprivation score of 18.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.1 years for women and 79.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 22.2% | 14.3% |
| High blood pressure | All ages | 13.8% | 15.2% |
| Diabetes | 17+ yrs | 7.1% | 7.9% |
| Asthma | 6+ yrs | 5.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.5% | 4.6% |
| Cancer | All ages | 3.3% | 3.8% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| COPD | All ages | 1.6% | 1.9% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Heart failure | All ages | 0.7% | 1.1% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.3% | 74.9% |
Station Street Surgery, 45 Station Street, Atherstone, CV9 1DB. Phone: 01827 718631. Website: www.stationstreet.warwickshire.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Atherstone Surgery | 0.4 km | 84% |
| Hartshill Health Centre | 4.4 km | 86% |
| Chapel End Surgery | 4.9 km | 80% |
| Polesworth and Dordon Group Practice | 5.4 km | 68% |
| Camphill Health Centre | 5.6 km | 62% |
- Atherstone Surgery (84% overall experience good)
- Spring Hill Medical Centre (55% overall experience good)
How do patients rate Station Street Surgery?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of Station Street Surgery as good, against 77% across England. 66% found it easy to get through by phone.
How many patients are registered at Station Street Surgery?
9,789 patients were registered in September 2026, up 13.5% on a year earlier.
What is Station Street Surgery's CQC rating?
Good overall, published in January 2018.
How many GPs does Station Street Surgery have?
3.6 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,690 patients per GP against 2,171 across England.
Are appointments at Station Street Surgery face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Station Street Surgery's phone number?
01827 718631.