Atherstone Surgery, Atherstone: patient reviews and CQC rating
Atherstone Surgery is a GP practice in Atherstone with 17,066 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (Coventry and Warwickshire: 81%). The Care Quality Commission rates it Good overall, in a report published in March 2018. It has 7.3 full-time-equivalent qualified GPs, or 2,327 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Atherstone Surgery
Its best result against England is the share who described their last contact with the practice as good: 83%, above the England figure of 73%. Its weakest is the share who found it easy to contact the practice through its website: 42%, below the England figure of 58%. Of the 11 results in the table, 4 are above England and 1 below by more than the survey's margin of error, and 6 within it.
61% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (88%). 117 patients answered the survey (response rate 28%).
| Survey question | Atherstone Surgery | Coventry and Warwickshire | England |
|---|---|---|---|
| Overall experience good | 84% | 81% | 77% |
| Easy to contact by phone | 61% | 64% | 57% |
| Easy to contact via the website | 42% | 62% | 58% |
| Easy to contact via the NHS App | 54% | 60% | 54% |
| Reception team helpful | 92% | 88% | 85% |
| Last contact good | 83% | 77% | 73% |
| Wait for appointment about right | 76% | 78% | 69% |
| Listened to well | 95% | 88% | 87% |
| Treated with care and concern | 89% | 87% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 97% | 91% | 90% |
In the Friends and Family Test for July 2026, 96% of 49 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Atherstone Surgery is Good, published in March 2018. All 5 key questions are rated Good. It held the same rating in the report before (May 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
17,066 patients were registered at Atherstone Surgery in September 2026, almost the same as a year earlier.
23% of its patients are aged 65 or over, against 19% across England. With 7.3 full-time-equivalent qualified GPs, there are 2,327 patients per GP, close to the England figure of 2,171 and Coventry and Warwickshire's 2,112. The practice also has 6.4 nurses and 6.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.9 | 9.9 |
| August 2024 | 8.3 | 11.1 |
| August 2025 | 8.0 | 9.7 |
| August 2026 | 7.3 | 8.0 |
From June 2026 to August 2026 the practice recorded 8,149 appointments a month, or 477 per 1,000 registered patients (England: 510). 77% were face to face (England: 63%). 44% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
34% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Atherstone Surgery | Coventry and Warwickshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 477 | 486 | 510 |
| Face to face | 77% | 54% | 63% |
| Same day as booked | 44% | 54% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (20.8% against 14.3%), stroke or TIA (2.5% against 1.9%) and high blood pressure (20.0% against 15.2%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 23.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.0 years for women and 77.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.8% | 14.3% |
| High blood pressure | All ages | 20.0% | 15.2% |
| Diabetes | 17+ yrs | 8.9% | 7.9% |
| Asthma | 6+ yrs | 8.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.8% | 4.6% |
| Cancer | All ages | 4.5% | 3.8% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| COPD | All ages | 2.1% | 1.9% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| Heart failure | All ages | 1.2% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.7% | 74.9% |
Atherstone Surgery, The Surgery, 1 Ratcliffe Road, Atherstone, CV9 1EU. Phone: 01827 713664. Website: www.atherstonesurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Station Street Surgery | 0.4 km | 85% |
| Hartshill Health Centre | 4.4 km | 86% |
| Chapel End Surgery | 4.9 km | 80% |
| Camphill Health Centre | 5.6 km | 62% |
| Polesworth and Dordon Group Practice | 5.6 km | 68% |
- Spring Hill Medical Centre (55% overall experience good)
- Station Street Surgery (85% overall experience good)
How do patients rate Atherstone Surgery?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Atherstone Surgery as good, against 77% across England. 61% found it easy to get through by phone.
How many patients are registered at Atherstone Surgery?
17,066 patients were registered in September 2026, up 0.4% on a year earlier.
What is Atherstone Surgery's CQC rating?
Good overall, published in March 2018.
How many GPs does Atherstone Surgery have?
7.3 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,327 patients per GP against 2,171 across England.
Are appointments at Atherstone Surgery face to face?
77% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Atherstone Surgery's phone number?
01827 713664.