Priory Medical Centre, York: patient reviews and CQC rating
Priory Medical Centre is a GP practice in York with 57,022 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, against 77% across England (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in November 2018. It has 22.9 full-time-equivalent qualified GPs, or 2,490 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Priory Medical Centre
Its best result against England is the share who had confidence and trust in the healthcare professional they saw: 93%, against 93% across England. Its weakest is the share who found it easy to get through to the practice by phone: 31%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 19th of the 21 practices in York with 50 or more responses. 31% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (59%). 166 patients answered the survey (response rate 27%).
| Survey question | Priory Medical Centre | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 70% | 79% | 77% |
| Easy to contact by phone | 31% | 59% | 57% |
| Easy to contact via the website | 54% | 62% | 58% |
| Easy to contact via the NHS App | 49% | 59% | 54% |
| Reception team helpful | 79% | 86% | 85% |
| Last contact good | 63% | 76% | 73% |
| Wait for appointment about right | 57% | 71% | 69% |
| Listened to well | 87% | 88% | 87% |
| Treated with care and concern | 83% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 94% | 93% |
| Needs met | 90% | 91% | 90% |
In the Friends and Family Test for July 2026, 5% of 19 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Priory Medical Centre is Good, published in November 2018. All 5 key questions are rated Good. It held the same rating in the report before (June 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
57,022 patients were registered at Priory Medical Centre in September 2026, down 1.6% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 22.9 full-time-equivalent qualified GPs, there are 2,490 patients per GP, more than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 15.5 nurses and 40.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 11.3 | 17.9 |
| August 2024 | 13.3 | 20.5 |
| August 2025 | 17.2 | 23.3 |
| August 2026 | 22.9 | 30.8 |
From June 2026 to August 2026 the practice recorded 26,034 appointments a month, or 457 per 1,000 registered patients (England: 510). 53% were face to face (England: 63%). 41% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Priory Medical Centre | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 457 | 559 | 510 |
| Face to face | 53% | 64% | 63% |
| Same day as booked | 41% | 43% | 45% |
| More than 28 days after booking | 0% | 6% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (1.8% against 1.2%), palliative or supportive care needs (0.8% against 0.6%) and peripheral arterial disease (0.7% against 0.6%). It has a lower share for diabetes (6.0% against 7.9%), COPD (1.5% against 1.9%) and dementia (0.6% against 0.8%). The practice's patients live in areas with an average deprivation score of 14.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.2 years for women and 78.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.0% | 14.3% |
| High blood pressure | All ages | 13.7% | 15.2% |
| Asthma | 6+ yrs | 6.7% | 6.6% |
| Diabetes | 17+ yrs | 6.0% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.2% | 4.6% |
| Cancer | All ages | 3.6% | 3.8% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| Atrial fibrillation | All ages | 2.1% | 2.2% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Osteoporosis | 50+ yrs | 1.8% | 1.2% |
| COPD | All ages | 1.5% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Palliative care | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.7% | 74.9% |
25% of the practice's patients live in the YO10 postcode district, followed by YO31 (22%), YO24 (14%) and YO26 (13%). 98% live in York, the council area the practice is in.
Priory Medical Centre, Cornlands Road, York, YO24 3WX. Phone: 01904 781423. Website: www.priorymedical.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Front Street Surgery | 0.6 km | 93% |
| York Medical Group | 1.0 km | 74% |
| Dalton Terrace Surgery | 2.1 km | 89% |
| Jorvik Gillygate Practice | 3.5 km | 92% |
| The Old School Medical Practice | 3.8 km | 86% |
How do patients rate Priory Medical Centre?
In the 2026 GP Patient Survey, 70% of patients described their overall experience of Priory Medical Centre as good, against 77% across England. 31% found it easy to get through by phone.
How many patients are registered at Priory Medical Centre?
57,022 patients were registered in September 2026, down 1.6% on a year earlier.
What is Priory Medical Centre's CQC rating?
Good overall, published in November 2018.
How many GPs does Priory Medical Centre have?
22.9 full-time-equivalent qualified GPs (59 qualified GPs by headcount), which is 2,490 patients per GP against 2,171 across England.
Are appointments at Priory Medical Centre face to face?
53% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Priory Medical Centre's phone number?
01904 781423.