The Cranborne Practice, Wimborne: patient reviews and CQC rating
The Cranborne Practice is a GP practice in Wimborne with 14,060 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77% (Dorset: 80%). The Care Quality Commission rates it Good overall, in a report published in December 2016. It has 7.3 full-time-equivalent qualified GPs, or 1,919 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Cranborne Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 87%, above the England figure of 54%. Its result closest to England is the share who said the healthcare professional was good at listening to them: 92%, against 87% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 1st of the 3 practices in Wimborne with 50 or more responses. 84% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (87%). 108 patients answered the survey (response rate 40%).
| Survey question | The Cranborne Practice | Dorset | England |
|---|---|---|---|
| Overall experience good | 91% | 80% | 77% |
| Easy to contact by phone | 84% | 63% | 57% |
| Easy to contact via the website | 84% | 65% | 58% |
| Easy to contact via the NHS App | 87% | 55% | 54% |
| Reception team helpful | 93% | 88% | 85% |
| Last contact good | 84% | 77% | 73% |
| Wait for appointment about right | 84% | 67% | 69% |
| Listened to well | 92% | 89% | 87% |
| Treated with care and concern | 92% | 88% | 86% |
| Confidence and trust in the clinician | 98% | 94% | 93% |
| Needs met | 99% | 92% | 90% |
CQC's overall rating for The Cranborne Practice is Good, published in December 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
14,060 patients were registered at The Cranborne Practice in September 2026, up 3.5% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 7.3 full-time-equivalent qualified GPs, there are 1,919 patients per GP, fewer than the England figure of 2,171 and Dorset's 1,904. The practice also has 4.8 nurses and 5.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.6 | 4.7 |
| August 2024 | 5.4 | 7.5 |
| August 2025 | 7.2 | 9.3 |
| August 2026 | 7.3 | 9.5 |
From June 2026 to August 2026 the practice recorded 11,141 appointments a month, or 792 per 1,000 registered patients (England: 510). 71% were face to face (England: 63%). 54% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
56% were with a GP rather than another member of the practice team. 1% of booked patients did not attend.
| Measure | The Cranborne Practice | Dorset | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 792 | 612 | 510 |
| Face to face | 71% | 63% | 63% |
| Same day as booked | 54% | 43% | 45% |
| More than 28 days after booking | 3% | 10% | 5% |
| Did not attend | 1% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for coronary heart disease (4.1% against 3.0%) and stroke or TIA (2.4% against 1.9%). It has a lower share for osteoporosis (0.2% against 1.2%), palliative or supportive care needs (0.3% against 0.6%) and chronic kidney disease (2.5% against 4.6%). The practice's patients live in areas with an average deprivation score of 13.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.3 years for women and 82.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.4% | 15.2% |
| Depression | 18+ yrs | 10.4% | 14.3% |
| Diabetes | 17+ yrs | 7.8% | 7.9% |
| Asthma | 6+ yrs | 7.6% | 6.6% |
| Cancer | All ages | 4.1% | 3.8% |
| Coronary heart disease | All ages | 4.1% | 3.0% |
| Chronic kidney disease | 18+ yrs | 2.5% | 4.6% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| COPD | All ages | 1.5% | 1.9% |
| Heart failure | All ages | 0.9% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Dementia | All ages | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.9% | 74.9% |
The Cranborne Practice, The Surgery, Pennys Lane, Cranborne, Wimborne, BH21 5QE. Phone: 01725 517272. Website: www.thecranbornepractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Verwood Surgery | 5.0 km | 84% |
| The Fordingbridge Surgery | 8.9 km | 85% |
| West Moors Group Practice | 10.9 km | 76% |
| Ringwood Medical Practice at Ringwood Medical Centre | 12.2 km | 75% |
| Cornerways Medical Centre | 12.7 km | 88% |
- The Barcellos Family Practice (92% overall experience good)
- The Verwood Surgery (84% overall experience good)
- West Moors Group Practice (76% overall experience good)
How do patients rate The Cranborne Practice?
In the 2026 GP Patient Survey, 91% of patients described their overall experience of The Cranborne Practice as good, above the England figure of 77%. 84% found it easy to get through by phone.
How many patients are registered at The Cranborne Practice?
14,060 patients were registered in September 2026, up 3.5% on a year earlier.
What is The Cranborne Practice's CQC rating?
Good overall, published in December 2016.
How many GPs does The Cranborne Practice have?
7.3 full-time-equivalent qualified GPs (14 qualified GPs by headcount), which is 1,919 patients per GP against 2,171 across England.
Are appointments at The Cranborne Practice face to face?
71% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Cranborne Practice's phone number?
01725 517272.