The Quarter Jack Surgery, Wimborne: patient reviews and CQC rating
The Quarter Jack Surgery is a GP practice in Wimborne with 17,800 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (Dorset: 80%). The Care Quality Commission rates it Good overall, in a report published in February 2019. It has 9.3 full-time-equivalent qualified GPs, or 1,915 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Quarter Jack Surgery
Its best result against England is the share who said they were treated with care and concern: 96%, above the England figure of 86%. Its weakest is the share who found it easy to get through to the practice by phone: 50%, against 57% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 3rd of the 3 practices in Wimborne with 50 or more responses. 50% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (81%). 112 patients answered the survey (response rate 35%).
| Survey question | The Quarter Jack Surgery | Dorset | England |
|---|---|---|---|
| Overall experience good | 81% | 80% | 77% |
| Easy to contact by phone | 50% | 63% | 57% |
| Easy to contact via the website | 61% | 65% | 58% |
| Easy to contact via the NHS App | 48% | 55% | 54% |
| Reception team helpful | 91% | 88% | 85% |
| Last contact good | 77% | 77% | 73% |
| Wait for appointment about right | 68% | 67% | 69% |
| Listened to well | 96% | 89% | 87% |
| Treated with care and concern | 96% | 88% | 86% |
| Confidence and trust in the clinician | 99% | 94% | 93% |
| Needs met | 93% | 92% | 90% |
CQC's overall rating for The Quarter Jack Surgery is Good, published in February 2019. All 5 key questions are rated Good. It held the same rating in the report before (October 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
17,800 patients were registered at The Quarter Jack Surgery in September 2026, down 2.3% on a year earlier (England: down 1.1%).
28% of its patients are aged 65 or over, against 19% across England. With 9.3 full-time-equivalent qualified GPs, there are 1,915 patients per GP, fewer than the England figure of 2,171 and Dorset's 1,904. The practice also has 11.8 nurses and 3.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 9.0 | 10.7 |
| August 2024 | 9.3 | 12.9 |
| August 2025 | 9.3 | 13.9 |
| August 2026 | 9.3 | 14.0 |
From June 2026 to August 2026 the practice recorded 7,761 appointments a month, or 436 per 1,000 registered patients (England: 510). 83% were face to face (England: 63%). 25% took place on the day they were booked and 21% more than 28 days after booking (England: 45% and 5%).
34% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | The Quarter Jack Surgery | Dorset | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 436 | 612 | 510 |
| Face to face | 83% | 63% | 63% |
| Same day as booked | 25% | 43% | 45% |
| More than 28 days after booking | 21% | 10% | 5% |
| Did not attend | 6% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.4% against 1.2%), atrial fibrillation (3.8% against 2.2%) and chronic kidney disease (7.8% against 4.6%). It has a lower share for COPD (1.3% against 1.9%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 12.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.2 years for women and 81.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.7% | 15.2% |
| Depression | 18+ yrs | 13.1% | 14.3% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.8% | 4.6% |
| Diabetes | 17+ yrs | 6.5% | 7.9% |
| Cancer | All ages | 5.6% | 3.8% |
| Coronary heart disease | All ages | 3.8% | 3.0% |
| Atrial fibrillation | All ages | 3.8% | 2.2% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| Osteoporosis | 50+ yrs | 2.4% | 1.2% |
| Heart failure | All ages | 1.7% | 1.1% |
| COPD | All ages | 1.3% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Palliative care | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.8% | 74.9% |
The Quarter Jack Surgery, Rodways Corner, Wimborne, BH21 1AP. Phone: 01202 843626. Website: www.quarterjacksurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Walford Mill Medical Centre | 0.9 km | 87% |
| The Hadleigh Practice | 4.2 km | 94% |
| The Harvey Practice | 4.2 km | 90% |
| Orchid House Surgery | 6.2 km | 90% |
| Penny's Hill Practice | 6.2 km | 91% |
- Orchid House Surgery (90% overall experience good)
- Penny's Hill Practice (91% overall experience good)
- Walford Mill Medical Centre (87% overall experience good)
How do patients rate The Quarter Jack Surgery?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of The Quarter Jack Surgery as good, against 77% across England. 50% found it easy to get through by phone.
How many patients are registered at The Quarter Jack Surgery?
17,800 patients were registered in September 2026, down 2.3% on a year earlier.
What is The Quarter Jack Surgery's CQC rating?
Good overall, published in February 2019.
How many GPs does The Quarter Jack Surgery have?
9.3 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 1,915 patients per GP against 2,171 across England.
Are appointments at The Quarter Jack Surgery face to face?
83% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Quarter Jack Surgery's phone number?
01202 843626.