Wimborne & Ferndown PCN: primary care network practices and patient survey
Wimborne & Ferndown PCN is a primary care network of 4 GP practices with 42,265 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,077 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Wimborne & Ferndown PCN with survey results, the share of patients describing their overall experience as good ranges from 81% at The Quarter Jack Surgery to 91% at Penny's Hill Practice, with a median of 88% (England: 77%). 3 are above England and 0 below by more than the survey's margin of error. Orchid House Surgery has the highest share finding it easy to get through by phone (79%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Penny's Hill Practice | 7,398 | 91% | 74% | Good | 1,622 |
| Orchid House Surgery | 8,635 | 90% | 79% | Good | 2,381 |
| Walford Mill Medical Centre | 8,432 | 87% | 64% | Good | 2,941 |
| The Quarter Jack Surgery | 17,800 | 81% | 50% | Good | 1,915 |
Results for the network as a whole, from 455 responses, against Dorset and England.
| Survey question | Wimborne & Ferndown PCN | Dorset | England |
|---|---|---|---|
| Overall experience good | 86% | 80% | 77% |
| Easy to contact by phone | 64% | 63% | 57% |
| Easy to contact via the website | 67% | 65% | 58% |
| Easy to contact via the NHS App | 57% | 55% | 54% |
| Reception team helpful | 92% | 88% | 85% |
| Last contact good | 83% | 77% | 73% |
| Wait for appointment about right | 73% | 67% | 69% |
| Listened to well | 94% | 89% | 87% |
| Treated with care and concern | 93% | 88% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 93% | 92% | 90% |
There are 2,077 registered patients per full-time-equivalent qualified GP in Wimborne & Ferndown PCN, close to England's 2,171 and Dorset's 1,904. Practices recorded 522 appointments a month per 1,000 patients (England: 510), 78% of them face to face. 31% of appointments took place on the day they were booked (England: 45%).
34% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.4% over the year (England: shrank 1.1%).
| Measure | Wimborne & Ferndown PCN | Dorset | England |
|---|---|---|---|
| Patients per qualified GP | 2,077 | 1,904 | 2,171 |
| Appointments per 1,000 patients a month | 522 | 612 | 510 |
| Face-to-face appointments | 78% | 63% | 63% |
| Same day as booked | 31% | 43% | 45% |
| Did not attend | 4% | 3% | 4% |
| Patients aged 65 or over | 34% | 26% | 19% |
Relative to England, the register furthest above England's rate at practices in Wimborne & Ferndown PCN is dementia (1.6% against 0.8%), and the furthest below is depression (11.1% against 14.3%).
| Condition register | Age group | Wimborne & Ferndown PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 19.9% | 15.2% | 8,391 |
| Depression | 18+ yrs | 11.1% | 14.3% | 3,891 |
| Chronic kidney disease | 18+ yrs | 9.2% | 4.6% | 3,209 |
| Asthma | 6+ yrs | 8.1% | 6.6% | 3,303 |
| Diabetes | 17+ yrs | 7.8% | 7.9% | 2,792 |
| Cancer | All ages | 6.8% | 3.8% | 2,855 |
| Coronary heart disease | All ages | 5.0% | 3.0% | 2,115 |
| Atrial fibrillation | All ages | 4.4% | 2.2% | 1,875 |
| Stroke and TIA | All ages | 3.3% | 1.9% | 1,411 |
| Heart failure | All ages | 1.8% | 1.1% | 775 |
| COPD | All ages | 1.7% | 1.9% | 715 |
| Osteoporosis | 50+ yrs | 1.6% | 1.2% | 369 |
| Dementia | All ages | 1.6% | 0.8% | 663 |
| Rheumatoid arthritis | 16+ yrs | 1.3% | 0.8% | 466 |
| Palliative care | All ages | 0.9% | 0.6% | 384 |
| Serious mental illness | All ages | 0.8% | 1.0% | 343 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 249 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 269 |
| Learning disability | All ages | 0.5% | 0.6% | 203 |
- Crane Valley PCN (4 practices)
- Jurassic Coast PCN (3 practices)
- Mid Dorset PCN (8 practices)
- Purbeck PCN (6 practices)
- Sarum West PCN (6 practices)
- Sherborne Area PCN (3 practices)
- The Vale PCN (2 practices)
- Weymouth & Portland PCN (5 practices)
Which practices are in Wimborne & Ferndown PCN?
Orchid House Surgery, Penny's Hill Practice, The Quarter Jack Surgery and Walford Mill Medical Centre.
How do patients rate Wimborne & Ferndown PCN?
86% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Wimborne & Ferndown PCN cover?
42,265 registered patients across 4 practices in September 2026.
How many patients per GP does Wimborne & Ferndown PCN have?
2,077 per full-time-equivalent qualified GP, against 2,171 across England.