Church Street Practice, Weybridge: patient reviews and CQC rating
Church Street Practice is a GP practice in Weybridge with 24,270 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in September 2023. It has 9.7 full-time-equivalent qualified GPs, or 2,515 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Church Street Practice
Its best result against England is the share who had confidence and trust in the healthcare professional they saw: 100%, above the England figure of 93%. Its weakest is the share who found it easy to get through to the practice by phone: 24%, below the England figure of 57%. Of the 11 results in the table, 1 is above England and 2 below by more than the survey's margin of error, and 8 within it.
24% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (73%). 107 patients answered the survey (response rate 31%).
| Survey question | Church Street Practice | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 72% | 78% | 77% |
| Easy to contact by phone | 24% | 55% | 57% |
| Easy to contact via the website | 46% | 59% | 58% |
| Easy to contact via the NHS App | 46% | 54% | 54% |
| Reception team helpful | 79% | 86% | 85% |
| Last contact good | 75% | 73% | 73% |
| Wait for appointment about right | 67% | 70% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 85% | 88% | 86% |
| Confidence and trust in the clinician | 100% | 94% | 93% |
| Needs met | 93% | 91% | 90% |
In the Friends and Family Test for July 2026, 95% of 520 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Church Street Practice is Good, published in September 2023. All 5 key questions are rated Good. It held the same rating in the report before (August 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
24,270 patients were registered at Church Street Practice in September 2026, down 2.0% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 9.7 full-time-equivalent qualified GPs, there are 2,515 patients per GP, more than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 4.6 nurses and 1.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.6 | 5.6 |
| August 2024 | 5.6 | 5.6 |
| August 2025 | 10.0 | 11.1 |
| August 2026 | 9.7 | 9.7 |
From June 2026 to August 2026 the practice recorded 6,260 appointments a month, or 258 per 1,000 registered patients (England: 510). 80% were face to face (England: 63%). 34% took place on the day they were booked and 12% more than 28 days after booking (England: 45% and 5%).
58% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Church Street Practice | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 258 | 521 | 510 |
| Face to face | 80% | 58% | 63% |
| Same day as booked | 34% | 45% | 45% |
| More than 28 days after booking | 12% | 6% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (4.7% against 3.8%). It has a lower share for a learning disability (0.2% against 0.6%), osteoporosis (0.6% against 1.2%) and COPD (0.9% against 1.9%). The practice's patients live in areas with an average deprivation score of 7.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.3 years for women and 81.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 11.7% | 15.2% |
| Depression | 18+ yrs | 11.0% | 14.3% |
| Asthma | 6+ yrs | 5.0% | 6.6% |
| Diabetes | 17+ yrs | 4.7% | 7.9% |
| Cancer | All ages | 4.7% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.4% | 4.6% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Coronary heart disease | All ages | 2.4% | 3.0% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| COPD | All ages | 0.9% | 1.9% |
| Heart failure | All ages | 0.7% | 1.1% |
| Dementia | All ages | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Learning disability | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.1% | 74.9% |
Church Street Practice, Weybridge Primary Care Centre, 22 Church Street, Weybridge, KT13 8DW. Phone: 01932 504450. Website: www.churchstreetpractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Crouch Oak Family Practice | 2.2 km | 82% |
| Shepperton Medical Practice | 2.6 km | 85% |
| Chertsey Health Centre | 3.0 km | 79% |
| Dr Layth Delaimy | 3.6 km | 58% |
| Fort House Surgery | 3.8 km | 94% |
- Fort House Surgery (94% overall experience good)
- Hersham Surgery (82% overall experience good)
How do patients rate Church Street Practice?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of Church Street Practice as good, against 77% across England. 24% found it easy to get through by phone.
How many patients are registered at Church Street Practice?
24,270 patients were registered in September 2026, down 2.0% on a year earlier.
What is Church Street Practice's CQC rating?
Good overall, published in September 2023.
How many GPs does Church Street Practice have?
9.7 full-time-equivalent qualified GPs (17 qualified GPs by headcount), which is 2,515 patients per GP against 2,171 across England.
Are appointments at Church Street Practice face to face?
80% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Church Street Practice's phone number?
01932 504450.