Survey
Whether patients' needs were met: GP Patient Survey 2026
In the 2026 GP Patient Survey, 90% of patients in England said their needs were met at their last appointment. By integrated care board the share ranges from 87% in North East London to 93% in Gloucestershire; among 4,198 practices with 100+ responses it ranges from 64% to 100%.
Waiting for a GP appointment: GP Patient Survey 2026
In the 2026 GP Patient Survey, 69% of patients in England said the wait for their last appointment was about right. By integrated care board the share ranges from 62% in North East London to 78% in Coventry and Warwickshire; among 4,198 practices with 100+ responses it ranges from 21% to 100%.
Helpfulness of GP reception teams: GP Patient Survey 2026
In the 2026 GP Patient Survey, 85% of patients in England found the reception and administrative team helpful. By integrated care board the share ranges from 79% in North East London to 89% in Gloucestershire; among 4,198 practices with 100+ responses it ranges from 41% to 100%.
Contacting GP practices through their website: GP Patient Survey 2026
In the 2026 GP Patient Survey, 58% of patients in England found it easy to contact the practice through its website. By integrated care board the share ranges from 51% in Leicester, Leicestershire and Rutland to 65% in Herefordshire and Worcestershire; among 4,198 practices with 100+ responses it ranges from 8% to 99%.
Contacting GP practices with the NHS App: GP Patient Survey 2026
In the 2026 GP Patient Survey, 54% of patients in England found it easy to contact the practice using the NHS App. By integrated care board the share ranges from 46% in Derby and Derbyshire to 64% in Herefordshire and Worcestershire; among 4,198 practices with 100+ responses it ranges from 10% to 100%.
Getting through to GP practices by phone: GP Patient Survey 2026
In the 2026 GP Patient Survey, 57% of patients in England found it easy to get through to the practice by phone. By integrated care board the share ranges from 48% in Kent and Medway to 66% in Herefordshire and Worcestershire; among 4,198 practices with 100+ responses it ranges from 6% to 100%.
Overall experience of GP practices: GP Patient Survey 2026
In the 2026 GP Patient Survey, 77% of patients in England described their overall experience of the practice as good. By integrated care board the share ranges from 71% in North East London to 81% in Gloucestershire; among 4,198 practices with 100+ responses it ranges from 30% to 100%.
GP Patient Survey 2026 results
654,714 patients answered the 2026 GP Patient Survey (response rate 22%). 77% described their overall experience of their GP practice as good and 57% found it easy to get through by phone. By integrated care board, overall experience ranges from 71% in North East London to 81% in Gloucestershire.