St David's Family Practice, Staines: patient reviews and CQC rating
St David's Family Practice is a GP practice in Staines with 15,317 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in July 2016. It has 6.1 full-time-equivalent qualified GPs, or 2,493 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about St David's Family Practice
Its best result against England is the share who found it easy to contact the practice through its website: 65%, against 58% across England. Its weakest is the share who said the wait for their last appointment was about right: 54%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 2nd of the 3 practices in Staines with 50 or more responses. 63% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (74%). 108 patients answered the survey (response rate 19%).
| Survey question | St David's Family Practice | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 77% | 78% | 77% |
| Easy to contact by phone | 63% | 55% | 57% |
| Easy to contact via the website | 65% | 59% | 58% |
| Easy to contact via the NHS App | 62% | 54% | 54% |
| Reception team helpful | 84% | 86% | 85% |
| Last contact good | 79% | 73% | 73% |
| Wait for appointment about right | 54% | 70% | 69% |
| Listened to well | 81% | 88% | 87% |
| Treated with care and concern | 88% | 88% | 86% |
| Confidence and trust in the clinician | 87% | 94% | 93% |
| Needs met | 88% | 91% | 90% |
In the Friends and Family Test for July 2026, 93% of 275 responses rated the practice good or very good (England: 92%).
CQC's overall rating for St David's Family Practice is Good, published in July 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
15,317 patients were registered at St David's Family Practice in September 2026, down 1.7% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 6.1 full-time-equivalent qualified GPs, there are 2,493 patients per GP, more than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 1.0 nurses and 0.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.5 | 10.6 |
| August 2024 | 5.5 | 8.5 |
| August 2025 | 5.5 | 7.6 |
| August 2026 | 6.1 | 10.0 |
From June 2026 to August 2026 the practice recorded 5,042 appointments a month, or 329 per 1,000 registered patients (England: 510). 75% were face to face (England: 63%). 57% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
48% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | St David's Family Practice | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 329 | 521 | 510 |
| Face to face | 75% | 58% | 63% |
| Same day as booked | 57% | 45% | 45% |
| More than 28 days after booking | 3% | 6% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.2% against 1.2%), palliative or supportive care needs (0.3% against 0.6%) and cancer (2.3% against 3.8%). The practice's patients live in areas with an average deprivation score of 25.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.3 years for women and 77.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.0% | 15.2% |
| Depression | 18+ yrs | 10.4% | 14.3% |
| Diabetes | 17+ yrs | 9.2% | 7.9% |
| Asthma | 6+ yrs | 5.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.3% | 4.6% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| Cancer | All ages | 2.3% | 3.8% |
| COPD | All ages | 1.5% | 1.9% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| Heart failure | All ages | 1.0% | 1.1% |
| Dementia | All ages | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 60.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 59.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 64.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.4% | 74.9% |
St David's Family Practice, Hadrian Way, Stanwell, Staines, TW19 7HE. Phone: 01784 883933. Website: www.stdavisfamilypractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Stanwell Road Surgery | 1.8 km | 63% |
| Studholme Medical Centre | 2.5 km | 63% |
| Fordbridge Medical Centre | 2.7 km | 72% |
| Knowle Green Medical | 3.1 km | 80% |
| Staines Health Group | 3.1 km | 64% |
- Hythe Medical Centre (78% overall experience good)
- Staines Health Group (64% overall experience good)
- Stanwell Road Surgery (63% overall experience good)
How do patients rate St David's Family Practice?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of St David's Family Practice as good, against 77% across England. 63% found it easy to get through by phone.
How many patients are registered at St David's Family Practice?
15,317 patients were registered in September 2026, down 1.7% on a year earlier.
What is St David's Family Practice's CQC rating?
Good overall, published in July 2016.
How many GPs does St David's Family Practice have?
6.1 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 2,493 patients per GP against 2,171 across England.
Are appointments at St David's Family Practice face to face?
75% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is St David's Family Practice's phone number?
01784 883933.