GP surgeries in Staines: ratings and patient reviews
There are 3 GP practices in Staines, with 36,473 registered patients between them (September 2026). The highest share of patients rating their overall experience as good is at Knowle Green Medical (80%, England 77%). Across the town there are 2,701 patients per qualified GP, against 2,171 across England.
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Staines with survey results, the share of patients describing their overall experience as good ranges from 64% at Staines Health Group to 80% at Knowle Green Medical, with a median of 77% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. Knowle Green Medical has the highest share finding it easy to get through by phone (64%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Knowle Green Medical | 8,352 | 80% | 64% | Good | 2,570 |
| St David's Family Practice | 15,317 | 77% | 63% | Good | 2,493 |
| Staines Health Group | 12,804 | 64% | 33% | Good | 3,115 |
There are 2,701 registered patients per full-time-equivalent qualified GP in Staines, more than England's 2,171 and Surrey and Sussex's 2,031. Practices recorded 388 appointments a month per 1,000 patients (England: 510), 58% of them face to face. 41% of appointments took place on the day they were booked (England: 45%).
15% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.2% over the year (England: shrank 1.1%).
| Measure | Staines | Surrey and Sussex | England |
|---|---|---|---|
| Patients per qualified GP | 2,701 | 2,031 | 2,171 |
| Appointments per 1,000 patients a month | 388 | 521 | 510 |
| Face-to-face appointments | 58% | 58% | 63% |
| Same day as booked | 41% | 45% | 45% |
| Did not attend | 5% | 4% | 4% |
| Patients aged 65 or over | 15% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Staines is diabetes (8.0% against 7.9%), and the furthest below is palliative care (0.3% against 0.6%).
| Condition register | Age group | Staines (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 14.3% | 15.2% | 5,315 |
| Depression | 18+ yrs | 12.5% | 14.3% | 3,710 |
| Diabetes | 17+ yrs | 8.0% | 7.9% | 2,396 |
| Asthma | 6+ yrs | 5.2% | 6.6% | 1,811 |
| Chronic kidney disease | 18+ yrs | 4.4% | 4.6% | 1,314 |
| Cancer | All ages | 3.3% | 3.8% | 1,238 |
| Coronary heart disease | All ages | 2.5% | 3.0% | 935 |
| Atrial fibrillation | All ages | 1.7% | 2.2% | 647 |
| Stroke and TIA | All ages | 1.6% | 1.9% | 580 |
| COPD | All ages | 1.4% | 1.9% | 509 |
| Heart failure | All ages | 0.8% | 1.1% | 314 |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% | 103 |
| Serious mental illness | All ages | 0.8% | 1.0% | 305 |
| Dementia | All ages | 0.7% | 0.8% | 260 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 209 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 197 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 170 |
| Learning disability | All ages | 0.3% | 0.6% | 129 |
| Palliative care | All ages | 0.3% | 0.6% | 110 |
How many GP practices are there in Staines?
3, with 36,473 registered patients in September 2026.
Which GP practice in Staines do patients rate highest?
Knowle Green Medical: 80% of patients described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients are there per GP in Staines?
2,701 registered patients per full-time-equivalent qualified GP, against 2,171 across England.
How many GP appointments in Staines are face to face?
58% of appointments at the town's practices were face to face, against 63% across England.