Trinity Medical Centre, South Shields: patient reviews and CQC rating
Trinity Medical Centre is a GP practice in South Shields with 6,168 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 2.9 full-time-equivalent qualified GPs, or 2,093 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Trinity Medical Centre
Its best result against England is the share who found the reception and administrative team helpful: 91%, against 85% across England. Its weakest is the share who said their needs were met at their last appointment: 88%, against 90% across England. With 114 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 6th of the 10 practices in South Shields with 50 or more responses. 61% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (75%). 114 patients answered the survey (response rate 26%).
| Survey question | Trinity Medical Centre | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 79% | 80% | 77% |
| Easy to contact by phone | 61% | 62% | 57% |
| Easy to contact via the website | 57% | 59% | 58% |
| Easy to contact via the NHS App | 58% | 58% | 54% |
| Reception team helpful | 91% | 88% | 85% |
| Last contact good | 76% | 76% | 73% |
| Wait for appointment about right | 73% | 72% | 69% |
| Listened to well | 89% | 89% | 87% |
| Treated with care and concern | 90% | 88% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 88% | 91% | 90% |
In the Friends and Family Test for July 2026, 89% of 61 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Trinity Medical Centre is Good, published in August 2016. One key question is rated differently: Responsive Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
6,168 patients were registered at Trinity Medical Centre in September 2026, down 3.6% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 2.9 full-time-equivalent qualified GPs, there are 2,093 patients per GP, close to the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 3.5 nurses and 1.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.9 | 2.9 |
| August 2024 | 2.9 | 2.9 |
| August 2025 | 2.9 | 2.9 |
| August 2026 | 2.9 | 2.9 |
From June 2026 to August 2026 the practice recorded 2,488 appointments a month, or 403 per 1,000 registered patients (England: 510). 79% were face to face (England: 63%). 24% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
49% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Trinity Medical Centre | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 403 | 550 | 510 |
| Face to face | 79% | 68% | 63% |
| Same day as booked | 24% | 42% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 6% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.8% against 1.9%), coronary heart disease (4.4% against 3.0%) and depression (21.1% against 14.3%). It has a lower share for osteoporosis (0.3% against 1.2%). The practice's patients live in areas with an average deprivation score of 39.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.1 years for women and 75.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 21.1% | 14.3% |
| High blood pressure | All ages | 18.0% | 15.2% |
| Diabetes | 17+ yrs | 9.3% | 7.9% |
| Asthma | 6+ yrs | 7.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.5% | 4.6% |
| Coronary heart disease | All ages | 4.4% | 3.0% |
| Cancer | All ages | 4.4% | 3.8% |
| COPD | All ages | 3.8% | 1.9% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Palliative care | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.0% | 74.9% |
Trinity Medical Centre, New George Street, South Shields, NE33 5DU. Phone: 0191 456 0053. Website: www.trinitymedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| St Georges & Riverside Medical Group | 0.0 km | 82% |
| West View Surgery | 0.5 km | 77% |
| Imeary Medical Group | 0.5 km | 89% |
| Ravensworth Surgery | 1.0 km | 86% |
| Farnham Medical Centre | 1.3 km | 78% |
- Farnham Medical Centre (78% overall experience good)
- St Georges & Riverside Medical Group (82% overall experience good)
- Talbot Medical Centre (85% overall experience good)
- Wenlock Road Surgery (74% overall experience good)
- West View Surgery (77% overall experience good)
How do patients rate Trinity Medical Centre?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Trinity Medical Centre as good, against 77% across England. 61% found it easy to get through by phone.
How many patients are registered at Trinity Medical Centre?
6,168 patients were registered in September 2026, down 3.6% on a year earlier.
What is Trinity Medical Centre's CQC rating?
Good overall, published in August 2016.
How many GPs does Trinity Medical Centre have?
2.9 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,093 patients per GP against 2,171 across England.
Are appointments at Trinity Medical Centre face to face?
79% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Trinity Medical Centre's phone number?
0191 456 0053.