The Adderlane Surgery, Prudhoe: patient reviews and CQC rating
The Adderlane Surgery is a GP practice in Prudhoe with 2,202 registered patients (September 2026). In the 2026 GP Patient Survey, 94% of its patients described their overall experience as good, above the England figure of 77% (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in October 2018. It has 1.3 full-time-equivalent qualified GPs, or 1,655 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Adderlane Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 97%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 98%, above the England figure of 93%. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
97% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (99%). 163 patients answered the survey (response rate 34%).
| Survey question | The Adderlane Surgery | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 94% | 80% | 77% |
| Easy to contact by phone | 97% | 62% | 57% |
| Easy to contact via the website | 82% | 59% | 58% |
| Easy to contact via the NHS App | 70% | 58% | 54% |
| Reception team helpful | 96% | 88% | 85% |
| Last contact good | 98% | 76% | 73% |
| Wait for appointment about right | 98% | 72% | 69% |
| Listened to well | 96% | 89% | 87% |
| Treated with care and concern | 96% | 88% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 97% | 91% | 90% |
CQC's overall rating for The Adderlane Surgery is Good, published in October 2018. All 5 key questions are rated Good. It held the same rating in the report before (November 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,202 patients were registered at The Adderlane Surgery in September 2026, almost the same as a year earlier.
22% of its patients are aged 65 or over, against 19% across England. With 1.3 full-time-equivalent qualified GPs, there are 1,655 patients per GP, fewer than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 0.7 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.3 | 1.3 |
| August 2024 | 1.3 | 1.3 |
| August 2025 | 1.3 | 1.3 |
| August 2026 | 1.3 | 1.3 |
From June 2026 to August 2026 the practice recorded 1,002 appointments a month, or 455 per 1,000 registered patients (England: 510). 67% were face to face (England: 63%). 56% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
71% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | The Adderlane Surgery | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 455 | 550 | 510 |
| Face to face | 67% | 68% | 63% |
| Same day as booked | 56% | 42% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for coronary heart disease (4.8% against 3.0%), depression (21.0% against 14.3%) and asthma (9.4% against 6.6%). It has a lower share for palliative or supportive care needs (0.0% against 0.6%). The practice's patients live in areas with an average deprivation score of 18.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.7 years for women and 79.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 21.0% | 14.3% |
| High blood pressure | All ages | 14.9% | 15.2% |
| Asthma | 6+ yrs | 9.4% | 6.6% |
| Diabetes | 17+ yrs | 9.2% | 7.9% |
| Coronary heart disease | All ages | 4.8% | 3.0% |
| Chronic kidney disease | 18+ yrs | 4.4% | 4.6% |
| Cancer | All ages | 3.5% | 3.8% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| COPD | All ages | 2.7% | 1.9% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Heart failure | All ages | 0.9% | 1.1% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Dementia | All ages | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Palliative care | All ages | 0.0% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 82.9% | 74.9% |
The Adderlane Surgery, Adderlane Road, Prudhoe, NE42 5HR. Phone: 01661 836386.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Riversdale Surgery | 0.1 km | 93% |
| Prudhoe Medical Group | 0.5 km | 91% |
| Crawcrook Medical Centre | 3.7 km | 62% |
| Branch End Surgery | 3.7 km | 93% |
| Chopwell Primary Healthcare Centre | 5.2 km | 79% |
How do patients rate The Adderlane Surgery?
In the 2026 GP Patient Survey, 94% of patients described their overall experience of The Adderlane Surgery as good, above the England figure of 77%. 97% found it easy to get through by phone.
How many patients are registered at The Adderlane Surgery?
2,202 patients were registered in September 2026, down 0.1% on a year earlier.
What is The Adderlane Surgery's CQC rating?
Good overall, published in October 2018.
How many GPs does The Adderlane Surgery have?
1.3 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 1,655 patients per GP against 2,171 across England.
Are appointments at The Adderlane Surgery face to face?
67% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Adderlane Surgery's phone number?
01661 836386.