The Over-Wyre Medical Centre, Poulton Le Fylde: patient reviews and CQC rating
The Over-Wyre Medical Centre is a GP practice in Poulton Le Fylde with 11,705 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Lancashire and South Cumbria: 78%). The Care Quality Commission rates it Outstanding overall, in a report published in March 2018. It has 5.5 full-time-equivalent qualified GPs, or 2,131 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Over-Wyre Medical Centre
Its best result against England is the share who said the healthcare professional was good at listening to them: 93%, against 87% across England. Its weakest is the share who found it easy to contact the practice through its website: 41%, below the England figure of 58%. Of the 11 results in the table, 1 is above England and 2 below by more than the survey's margin of error, and 8 within it.
62% found it easy to get through by phone (England: 57%). The overall experience result is 8 points lower than in 2025 (88%). 115 patients answered the survey (response rate 37%).
| Survey question | The Over-Wyre Medical Centre | Lancashire and South Cumbria | England |
|---|---|---|---|
| Overall experience good | 80% | 78% | 77% |
| Easy to contact by phone | 62% | 61% | 57% |
| Easy to contact via the website | 41% | 55% | 58% |
| Easy to contact via the NHS App | 52% | 57% | 54% |
| Reception team helpful | 87% | 86% | 85% |
| Last contact good | 71% | 74% | 73% |
| Wait for appointment about right | 58% | 70% | 69% |
| Listened to well | 93% | 88% | 87% |
| Treated with care and concern | 88% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 96% | 91% | 90% |
In the Friends and Family Test for July 2026, 95% of 619 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Over-Wyre Medical Centre is Outstanding, published in March 2018. 3 key questions are rated differently: Safe Good, Caring Good and Responsive Good. Its previous overall rating was Good (March 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Good |
| Effective | Outstanding |
11,705 patients were registered at The Over-Wyre Medical Centre in September 2026, up 0.7% on a year earlier (England: down 1.1%).
38% of its patients are aged 65 or over, against 19% across England. With 5.5 full-time-equivalent qualified GPs, there are 2,131 patients per GP, close to the England figure of 2,171 and Lancashire and South Cumbria's 2,288. The practice also has 9.5 nurses and 12.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.7 | 7.7 |
| August 2024 | 4.8 | 8.9 |
| August 2025 | 5.5 | 10.4 |
| August 2026 | 5.5 | 7.4 |
From June 2026 to August 2026 the practice recorded 7,002 appointments a month, or 598 per 1,000 registered patients (England: 510). 80% were face to face (England: 63%). 31% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
26% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | The Over-Wyre Medical Centre | Lancashire and South Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 598 | 471 | 510 |
| Face to face | 80% | 70% | 63% |
| Same day as booked | 31% | 42% | 45% |
| More than 28 days after booking | 3% | 6% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (2.1% against 0.6%), heart failure (3.0% against 1.1%) and COPD (4.8% against 1.9%). It has a lower share for a learning disability (0.4% against 0.6%). The practice's patients live in areas with an average deprivation score of 19.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.5 years for women and 78.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 26.8% | 15.2% |
| Depression | 18+ yrs | 17.7% | 14.3% |
| Diabetes | 17+ yrs | 11.3% | 7.9% |
| Chronic kidney disease | 18+ yrs | 8.5% | 4.6% |
| Asthma | 6+ yrs | 8.1% | 6.6% |
| Cancer | All ages | 7.4% | 3.8% |
| Coronary heart disease | All ages | 6.5% | 3.0% |
| COPD | All ages | 4.8% | 1.9% |
| Atrial fibrillation | All ages | 4.8% | 2.2% |
| Stroke and TIA | All ages | 3.9% | 1.9% |
| Heart failure | All ages | 3.0% | 1.1% |
| Osteoporosis | 50+ yrs | 2.7% | 1.2% |
| Palliative care | All ages | 2.1% | 0.6% |
| Dementia | All ages | 1.7% | 0.8% |
| Peripheral arterial disease | All ages | 1.4% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.1% | 74.9% |
The Over-Wyre Medical Centre, Wilkinson Way, Preesall, Poulton Le Fylde, FY6 0FA. Phone: 01253 951165.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Mount View Practice | 2.4 km | 87% |
| Broadway Medical Centre | 4.1 km | 67% |
| Fleetwood Surgery | 4.1 km | 77% |
| The Thornton Practice | 6.2 km | 88% |
| The Village Practice | 6.2 km | 92% |
- Great Eccleston Health Centre (60% overall experience good)
How do patients rate The Over-Wyre Medical Centre?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of The Over-Wyre Medical Centre as good, against 77% across England. 62% found it easy to get through by phone.
How many patients are registered at The Over-Wyre Medical Centre?
11,705 patients were registered in September 2026, up 0.7% on a year earlier.
What is The Over-Wyre Medical Centre's CQC rating?
Outstanding overall, published in March 2018.
How many GPs does The Over-Wyre Medical Centre have?
5.5 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,131 patients per GP against 2,171 across England.
Are appointments at The Over-Wyre Medical Centre face to face?
80% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Over-Wyre Medical Centre's phone number?
01253 951165.