Trident PCN: primary care network practices and patient survey
Trident PCN is a primary care network of 3 GP practices with 27,673 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England. Its practices have 2,489 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Trident PCN with survey results, the share of patients describing their overall experience as good ranges from 72% at Kirby Road Surgery to 81% at Eastgate Surgery, with a median of 75% (England: 77%). None differs from England by more than the survey's margin of error. Eastgate Surgery has the highest share finding it easy to get through by phone (86%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Eastgate Surgery | 9,056 | 81% | 86% | Good | 2,706 |
| Kingsbury Court Surgery | 10,564 | 75% | 58% | Good | 2,492 |
| Kirby Road Surgery | 8,053 | 72% | 52% | Requires improvement | 2,279 |
Results for the network as a whole, from 323 responses, against Central East and England.
| Survey question | Trident PCN | Central East | England |
|---|---|---|---|
| Overall experience good | 76% | 75% | 77% |
| Easy to contact by phone | 65% | 52% | 57% |
| Easy to contact via the website | 33% | 60% | 58% |
| Easy to contact via the NHS App | 32% | 52% | 54% |
| Reception team helpful | 88% | 83% | 85% |
| Last contact good | 70% | 71% | 73% |
| Wait for appointment about right | 71% | 69% | 69% |
| Listened to well | 84% | 86% | 87% |
| Treated with care and concern | 81% | 85% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 91% | 89% | 90% |
There are 2,489 registered patients per full-time-equivalent qualified GP in Trident PCN, more than England's 2,171 and Central East's 2,348. Practices recorded 657 appointments a month per 1,000 patients (England: 510), 75% of them face to face. 39% of appointments took place on the day they were booked (England: 45%).
17% of registered patients are aged 65 or over (England: 19%). Lists grew by 3.4% over the year (England: shrank 1.1%).
| Measure | Trident PCN | Central East | England |
|---|---|---|---|
| Patients per qualified GP | 2,489 | 2,348 | 2,171 |
| Appointments per 1,000 patients a month | 657 | 521 | 510 |
| Face-to-face appointments | 75% | 62% | 63% |
| Same day as booked | 39% | 48% | 45% |
| Did not attend | 3% | 4% | 4% |
| Patients aged 65 or over | 17% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Trident PCN is rheumatoid arthritis (0.9% against 0.8%), and the furthest below is osteoporosis (0.4% against 1.2%).
| Condition register | Age group | Trident PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 14.2% | 15.2% | 3,701 |
| Depression | 18+ yrs | 12.2% | 14.3% | 2,503 |
| Diabetes | 17+ yrs | 8.6% | 7.9% | 1,793 |
| Asthma | 6+ yrs | 7.3% | 6.6% | 1,767 |
| Chronic kidney disease | 18+ yrs | 4.1% | 4.6% | 837 |
| Cancer | All ages | 3.4% | 3.8% | 896 |
| Coronary heart disease | All ages | 3.1% | 3.0% | 803 |
| COPD | All ages | 2.1% | 1.9% | 545 |
| Atrial fibrillation | All ages | 2.1% | 2.2% | 539 |
| Stroke and TIA | All ages | 1.8% | 1.9% | 464 |
| Serious mental illness | All ages | 1.0% | 1.0% | 249 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 187 |
| Heart failure | All ages | 0.8% | 1.1% | 212 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 160 |
| Dementia | All ages | 0.8% | 0.8% | 201 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 150 |
| Palliative care | All ages | 0.5% | 0.6% | 135 |
| Learning disability | All ages | 0.5% | 0.6% | 134 |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% | 36 |
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- Hillton PCN (3 practices)
- Ivel Valley South PCN (3 practices)
- Leighton Linslade Health Connections PCN (3 practices)
- Sandhills PCN (3 practices)
- Titan PCN (3 practices)
Which practices are in Trident PCN?
Eastgate Surgery, Kingsbury Court Surgery and Kirby Road Surgery.
How do patients rate Trident PCN?
76% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Trident PCN cover?
27,673 registered patients across 3 practices in September 2026.
How many patients per GP does Trident PCN have?
2,489 per full-time-equivalent qualified GP, against 2,171 across England.