The Valleys Health & Social Care PCN: primary care network practices and patient survey
The Valleys Health & Social Care PCN is a primary care network of 6 GP practices with 59,371 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,068 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in The Valleys Health & Social Care PCN with survey results, the share of patients describing their overall experience as good ranges from 85% at Meltham Group Practice to 95% at Elmwood Family Doctors, with a median of 90% (England: 77%). 6 are above England and 0 below by more than the survey's margin of error. Meltham Group Practice has the highest share finding it easy to get through by phone (94%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Elmwood Family Doctors | 15,331 | 95% | 93% | Outstanding | 1,792 |
| Colne Valley Group Practice | 10,465 | 93% | 75% | Good | 1,736 |
| Drs Shamsee, Ward & Wilding Slaithwaite Health Centre | 8,637 | 91% | 82% | Good | 3,259 |
| Dr Shamsee, Ward and Associates | 11,000 | 89% | 84% | Outstanding | 1,767 |
| Dr Cummings & Partners | 7,999 | 89% | 85% | Good | 2,464 |
| Meltham Group Practice | 5,939 | 85% | 94% | Good | 2,961 |
Results for the network as a whole, from 683 responses, against West Yorkshire and England.
| Survey question | The Valleys Health & Social Care PCN | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 91% | 76% | 77% |
| Easy to contact by phone | 86% | 53% | 57% |
| Easy to contact via the website | 77% | 54% | 58% |
| Easy to contact via the NHS App | 73% | 52% | 54% |
| Reception team helpful | 96% | 84% | 85% |
| Last contact good | 90% | 70% | 73% |
| Wait for appointment about right | 81% | 70% | 69% |
| Listened to well | 93% | 87% | 87% |
| Treated with care and concern | 94% | 85% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 94% | 90% | 90% |
There are 2,068 registered patients per full-time-equivalent qualified GP in The Valleys Health & Social Care PCN, close to England's 2,171 and West Yorkshire's 2,162. Practices recorded 545 appointments a month per 1,000 patients (England: 510), 77% of them face to face. 40% of appointments took place on the day they were booked (England: 45%).
24% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.9% over the year (England: shrank 1.1%).
| Measure | The Valleys Health & Social Care PCN | West Yorkshire | England |
|---|---|---|---|
| Patients per qualified GP | 2,068 | 2,162 | 2,171 |
| Appointments per 1,000 patients a month | 545 | 579 | 510 |
| Face-to-face appointments | 77% | 66% | 63% |
| Same day as booked | 40% | 45% | 45% |
| Did not attend | 3% | 4% | 4% |
| Patients aged 65 or over | 24% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in The Valleys Health & Social Care PCN is stroke and tia (2.5% against 1.9%), and the furthest below is osteoporosis (0.8% against 1.2%).
| Condition register | Age group | The Valleys Health & Social Care PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 17.0% | 15.2% | 9,957 |
| Depression | 18+ yrs | 15.7% | 14.3% | 7,511 |
| Asthma | 6+ yrs | 7.9% | 6.6% | 4,402 |
| Diabetes | 17+ yrs | 7.5% | 7.9% | 3,639 |
| Cancer | All ages | 4.5% | 3.8% | 2,642 |
| Chronic kidney disease | 18+ yrs | 4.4% | 4.6% | 2,093 |
| Coronary heart disease | All ages | 3.3% | 3.0% | 1,950 |
| Atrial fibrillation | All ages | 2.9% | 2.2% | 1,689 |
| Stroke and TIA | All ages | 2.5% | 1.9% | 1,433 |
| COPD | All ages | 1.6% | 1.9% | 954 |
| Heart failure | All ages | 1.1% | 1.1% | 667 |
| Serious mental illness | All ages | 0.9% | 1.0% | 536 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 418 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 390 |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% | 214 |
| Dementia | All ages | 0.7% | 0.8% | 425 |
| Palliative care | All ages | 0.7% | 0.6% | 401 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 393 |
| Learning disability | All ages | 0.6% | 0.6% | 327 |
- 3 Centres PCN (5 practices)
- Batley Birstall PCN (8 practices)
- Dewsbury & Thornhill PCN (7 practices)
- Greenwood PCN (10 practices)
- Spen Health & Wellbeing PCN (7 practices)
- The Mast PCN (5 practices)
- Tolson Care Partnership PCN (8 practices)
- Viaduct Care PCN (8 practices)
Which practices are in The Valleys Health & Social Care PCN?
Colne Valley Group Practice, Dr Cummings & Partners, Dr Shamsee, Ward and Associates, Drs Shamsee, Ward & Wilding Slaithwaite Health Centre, Elmwood Family Doctors and Meltham Group Practice.
How do patients rate The Valleys Health & Social Care PCN?
91% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does The Valleys Health & Social Care PCN cover?
59,371 registered patients across 6 practices in September 2026.
How many patients per GP does The Valleys Health & Social Care PCN have?
2,068 per full-time-equivalent qualified GP, against 2,171 across England.