The Mast PCN: primary care network practices and patient survey
The Mast PCN is a primary care network of 5 GP practices with 35,904 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,245 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in The Mast PCN with survey results, the share of patients describing their overall experience as good ranges from 75% at Kirkburton Health Centre to 93% at Dr's H.C. Ash, K.A. Harris & J.E. Hirst, with a median of 88% (England: 77%). 3 are above England and 0 below by more than the survey's margin of error. Dr's H.C. Ash, K.A. Harris & J.E. Hirst has the highest share finding it easy to get through by phone (90%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Dr's H.C. Ash, K.A. Harris & J.E. Hirst | 4,628 | 93% | 90% | Good | 1,534 |
| Shepley Health Centre | 6,723 | 89% | 72% | Good | 2,241 |
| Skelmanthorpe Family Doctors | 9,579 | 88% | 80% | Good | 2,363 |
| Lepton & Kirkheaton Surgeries | 6,994 | 77% | 70% | Good | 2,141 |
| Kirkburton Health Centre | 7,980 | 75% | 36% | Good | 3,008 |
Results for the network as a whole, from 549 responses, against West Yorkshire and England.
| Survey question | The Mast PCN | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 84% | 76% | 77% |
| Easy to contact by phone | 68% | 53% | 57% |
| Easy to contact via the website | 68% | 54% | 58% |
| Easy to contact via the NHS App | 69% | 52% | 54% |
| Reception team helpful | 92% | 84% | 85% |
| Last contact good | 81% | 70% | 73% |
| Wait for appointment about right | 75% | 70% | 69% |
| Listened to well | 89% | 87% | 87% |
| Treated with care and concern | 91% | 85% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 90% | 90% | 90% |
There are 2,245 registered patients per full-time-equivalent qualified GP in The Mast PCN, close to England's 2,171 and West Yorkshire's 2,162. Practices recorded 437 appointments a month per 1,000 patients (England: 510), 86% of them face to face. 42% of appointments took place on the day they were booked (England: 45%).
25% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.0% over the year (England: shrank 1.1%).
| Measure | The Mast PCN | West Yorkshire | England |
|---|---|---|---|
| Patients per qualified GP | 2,245 | 2,162 | 2,171 |
| Appointments per 1,000 patients a month | 437 | 579 | 510 |
| Face-to-face appointments | 86% | 66% | 63% |
| Same day as booked | 42% | 45% | 45% |
| Did not attend | 3% | 4% | 4% |
| Patients aged 65 or over | 25% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in The Mast PCN is palliative care (0.9% against 0.6%), and the furthest below is osteoporosis (0.6% against 1.2%).
| Condition register | Age group | The Mast PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 17.6% | 15.2% | 6,319 |
| Depression | 18+ yrs | 13.9% | 14.3% | 4,095 |
| Diabetes | 17+ yrs | 7.2% | 7.9% | 2,171 |
| Asthma | 6+ yrs | 7.0% | 6.6% | 2,407 |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% | 1,510 |
| Cancer | All ages | 4.8% | 3.8% | 1,737 |
| Coronary heart disease | All ages | 3.8% | 3.0% | 1,352 |
| Atrial fibrillation | All ages | 3.1% | 2.2% | 1,102 |
| Stroke and TIA | All ages | 2.5% | 1.9% | 909 |
| COPD | All ages | 1.7% | 1.9% | 610 |
| Dementia | All ages | 1.1% | 0.8% | 390 |
| Heart failure | All ages | 1.0% | 1.1% | 362 |
| Palliative care | All ages | 0.9% | 0.6% | 339 |
| Serious mental illness | All ages | 0.9% | 1.0% | 313 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 259 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 243 |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% | 107 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 206 |
| Learning disability | All ages | 0.5% | 0.6% | 181 |
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- Dewsbury & Thornhill PCN (7 practices)
- Greenwood PCN (10 practices)
- Spen Health & Wellbeing PCN (7 practices)
- The Valleys Health & Social Care PCN (6 practices)
- Tolson Care Partnership PCN (8 practices)
- Viaduct Care PCN (8 practices)
Which practices are in The Mast PCN?
Dr's H.C. Ash, K.A. Harris & J.E. Hirst, Kirkburton Health Centre, Lepton & Kirkheaton Surgeries, Shepley Health Centre and Skelmanthorpe Family Doctors.
How do patients rate The Mast PCN?
84% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does The Mast PCN cover?
35,904 registered patients across 5 practices in September 2026.
How many patients per GP does The Mast PCN have?
2,245 per full-time-equivalent qualified GP, against 2,171 across England.