Shepley Health Centre, Huddersfield: patient reviews and CQC rating
Shepley Health Centre is a GP practice in Huddersfield with 6,723 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (West Yorkshire: 76%). The Care Quality Commission rates it Good overall, in a report published in September 2019. It has 3.0 full-time-equivalent qualified GPs, or 2,241 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Shepley Health Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 69%, above the England figure of 54%. Its weakest is the share who found it easy to contact the practice through its website: 55%, against 58% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 7th of the 33 practices in Huddersfield with 50 or more responses. 72% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (86%). 109 patients answered the survey (response rate 39%).
| Survey question | Shepley Health Centre | West Yorkshire | England |
|---|---|---|---|
| Overall experience good | 89% | 76% | 77% |
| Easy to contact by phone | 72% | 53% | 57% |
| Easy to contact via the website | 55% | 54% | 58% |
| Easy to contact via the NHS App | 69% | 52% | 54% |
| Reception team helpful | 96% | 84% | 85% |
| Last contact good | 83% | 70% | 73% |
| Wait for appointment about right | 80% | 70% | 69% |
| Listened to well | 92% | 87% | 87% |
| Treated with care and concern | 94% | 85% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 93% | 90% | 90% |
In the Friends and Family Test for July 2026, 84% of 50 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Shepley Health Centre is Good, published in September 2019. One key question is rated differently: Caring Outstanding. It held the same rating in the report before (February 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Outstanding |
| Responsive | Good |
| Effective | Good |
6,723 patients were registered at Shepley Health Centre in September 2026, almost the same as a year earlier.
27% of its patients are aged 65 or over, against 19% across England. With 3.0 full-time-equivalent qualified GPs, there are 2,241 patients per GP, close to the England figure of 2,171 and West Yorkshire's 2,162. The practice also has 2.4 nurses and 1.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.0 | 3.6 |
| August 2024 | 3.0 | 3.7 |
| August 2025 | 3.0 | 4.1 |
| August 2026 | 3.0 | 4.1 |
From June 2026 to August 2026 the practice recorded 2,669 appointments a month, or 397 per 1,000 registered patients (England: 510). 84% were face to face (England: 63%). 52% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
48% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Shepley Health Centre | West Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 397 | 579 | 510 |
| Face to face | 84% | 66% | 63% |
| Same day as booked | 52% | 45% | 45% |
| More than 28 days after booking | 7% | 7% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (5.3% against 3.8%), coronary heart disease (4.0% against 3.0%) and atrial fibrillation (2.9% against 2.2%). It has a lower share for serious mental illness (0.6% against 1.0%), heart failure (0.6% against 1.1%) and COPD (1.4% against 1.9%). The practice's patients live in areas with an average deprivation score of 8.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.6 years for women and 80.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.1% | 15.2% |
| Depression | 18+ yrs | 15.7% | 14.3% |
| Diabetes | 17+ yrs | 6.6% | 7.9% |
| Asthma | 6+ yrs | 6.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.4% | 4.6% |
| Cancer | All ages | 5.3% | 3.8% |
| Coronary heart disease | All ages | 4.0% | 3.0% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| COPD | All ages | 1.4% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Dementia | All ages | 0.7% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 85.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 82.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.4% | 74.9% |
Shepley Health Centre, 25 Jos Lane, Shepley, Huddersfield, HD8 8DJ. Phone: 01484 602001.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Kirkburton Health Centre | 2.6 km | 75% |
| Skelmanthorpe Family Doctors | 4.1 km | 88% |
| Elmwood Family Doctors | 4.8 km | 95% |
| Dr Shamsee, Ward and Associates | 4.9 km | 89% |
| Lepton & Kirkheaton Surgeries | 5.3 km | 77% |
- Dr's H.C. Ash, K.A. Harris & J.E. Hirst (93% overall experience good)
- Kirkburton Health Centre (75% overall experience good)
- Lepton & Kirkheaton Surgeries (77% overall experience good)
- Skelmanthorpe Family Doctors (88% overall experience good)
How do patients rate Shepley Health Centre?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of Shepley Health Centre as good, above the England figure of 77%. 72% found it easy to get through by phone.
How many patients are registered at Shepley Health Centre?
6,723 patients were registered in September 2026, down 0.5% on a year earlier.
What is Shepley Health Centre's CQC rating?
Good overall, published in September 2019.
How many GPs does Shepley Health Centre have?
3.0 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,241 patients per GP against 2,171 across England.
Are appointments at Shepley Health Centre face to face?
84% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Shepley Health Centre's phone number?
01484 602001.