Rural West PCN: primary care network practices and patient survey
Rural West PCN is a primary care network of 2 GP practices with 38,799 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,360 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Rural West PCN with survey results, the share of patients describing their overall experience as good ranges from 86% at Tadley Medical Partnership to 91% at Watership Down Health, with a median of 89% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. Watership Down Health has the highest share finding it easy to get through by phone (78%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Watership Down Health | 19,385 | 91% | 78% | Good | 1,715 |
| Tadley Medical Partnership | 19,414 | 86% | 56% | Good | 1,127 |
Results for the network as a whole, from 235 responses, against Hampshire and Isle of Wight and England.
| Survey question | Rural West PCN | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 89% | 74% | 77% |
| Easy to contact by phone | 67% | 52% | 57% |
| Easy to contact via the website | 70% | 55% | 58% |
| Easy to contact via the NHS App | 61% | 51% | 54% |
| Reception team helpful | 93% | 83% | 85% |
| Last contact good | 85% | 70% | 73% |
| Wait for appointment about right | 76% | 65% | 69% |
| Listened to well | 94% | 87% | 87% |
| Treated with care and concern | 93% | 86% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 95% | 89% | 90% |
There are 1,360 registered patients per full-time-equivalent qualified GP in Rural West PCN, fewer than England's 2,171 and Hampshire and Isle of Wight's 2,039. Practices recorded 635 appointments a month per 1,000 patients (England: 510), 43% of them face to face. 48% of appointments took place on the day they were booked (England: 45%).
26% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.2% over the year (England: shrank 1.1%).
| Measure | Rural West PCN | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Patients per qualified GP | 1,360 | 2,039 | 2,171 |
| Appointments per 1,000 patients a month | 635 | 526 | 510 |
| Face-to-face appointments | 43% | 58% | 63% |
| Same day as booked | 48% | 43% | 45% |
| Did not attend | 9% | 5% | 4% |
| Patients aged 65 or over | 26% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in Rural West PCN is cancer (5.6% against 3.8%), and the furthest below is heart failure (0.7% against 1.1%).
| Condition register | Age group | Rural West PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 19.0% | 15.2% | 7,355 |
| Depression | 18+ yrs | 15.4% | 14.3% | 4,876 |
| Diabetes | 17+ yrs | 7.6% | 7.9% | 2,419 |
| Asthma | 6+ yrs | 7.2% | 6.6% | 2,640 |
| Cancer | All ages | 5.6% | 3.8% | 2,155 |
| Chronic kidney disease | 18+ yrs | 4.3% | 4.6% | 1,352 |
| Atrial fibrillation | All ages | 3.1% | 2.2% | 1,189 |
| Coronary heart disease | All ages | 3.1% | 3.0% | 1,182 |
| Stroke and TIA | All ages | 2.3% | 1.9% | 876 |
| Osteoporosis | 50+ yrs | 1.7% | 1.2% | 315 |
| COPD | All ages | 1.6% | 1.9% | 611 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 263 |
| Dementia | All ages | 0.8% | 0.8% | 294 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 238 |
| Heart failure | All ages | 0.7% | 1.1% | 268 |
| Serious mental illness | All ages | 0.7% | 1.0% | 253 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 187 |
| Learning disability | All ages | 0.5% | 0.6% | 182 |
| Palliative care | All ages | 0.4% | 0.6% | 167 |
- East Hants PCN (6 practices)
- Farnborough PCN (6 practices)
- Havant and Waterlooville PCN (5 practices)
- Hayling Island & Emsworth PCN (3 practices)
- Mosaic Healthcare PCN (3 practices)
- Southampton West PCN (9 practices)
- Whitewater Loddon PCN (3 practices)
- Winchester Rural North & East PCN (6 practices)
Which practices are in Rural West PCN?
Tadley Medical Partnership and Watership Down Health.
How do patients rate Rural West PCN?
89% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Rural West PCN cover?
38,799 registered patients across 2 practices in September 2026.
How many patients per GP does Rural West PCN have?
1,360 per full-time-equivalent qualified GP, against 2,171 across England.