Potters Bar PCN: primary care network practices and patient survey
Potters Bar PCN is a primary care network of 3 GP practices with 30,039 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England. Its practices have 1,968 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Potters Bar PCN with survey results, the share of patients describing their overall experience as good ranges from 73% at Parkfield Medical Centre to 83% at Annandale Medical Centre, with a median of 77% (England: 77%). None differs from England by more than the survey's margin of error. Annandale Medical Centre has the highest share finding it easy to get through by phone (61%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Annandale Medical Centre | 7,521 | 83% | 61% | Good | 1,868 |
| Highview Medical Centre | 10,076 | 77% | 56% | Good | 1,933 |
| Parkfield Medical Centre | 12,442 | 73% | 45% | Good | 2,064 |
Results for the network as a whole, from 320 responses, against Central East and England.
| Survey question | Potters Bar PCN | Central East | England |
|---|---|---|---|
| Overall experience good | 77% | 75% | 77% |
| Easy to contact by phone | 52% | 52% | 57% |
| Easy to contact via the website | 44% | 60% | 58% |
| Easy to contact via the NHS App | 52% | 52% | 54% |
| Reception team helpful | 87% | 83% | 85% |
| Last contact good | 67% | 71% | 73% |
| Wait for appointment about right | 78% | 69% | 69% |
| Listened to well | 90% | 86% | 87% |
| Treated with care and concern | 87% | 85% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 91% | 89% | 90% |
There are 1,968 registered patients per full-time-equivalent qualified GP in Potters Bar PCN, close to England's 2,171 and Central East's 2,348. Practices recorded 393 appointments a month per 1,000 patients (England: 510), 62% of them face to face. 47% of appointments took place on the day they were booked (England: 45%).
22% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.5% over the year (England: shrank 1.1%).
| Measure | Potters Bar PCN | Central East | England |
|---|---|---|---|
| Patients per qualified GP | 1,968 | 2,348 | 2,171 |
| Appointments per 1,000 patients a month | 393 | 521 | 510 |
| Face-to-face appointments | 62% | 62% | 63% |
| Same day as booked | 47% | 48% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 22% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Potters Bar PCN is dementia (1.1% against 0.8%), and the furthest below is palliative care (0.3% against 0.6%).
| Condition register | Age group | Potters Bar PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 16.2% | 15.2% | 4,949 |
| Depression | 18+ yrs | 13.3% | 14.3% | 3,286 |
| Diabetes | 17+ yrs | 6.9% | 7.9% | 1,734 |
| Asthma | 6+ yrs | 5.7% | 6.6% | 1,643 |
| Cancer | All ages | 5.2% | 3.8% | 1,587 |
| Chronic kidney disease | 18+ yrs | 5.2% | 4.6% | 1,285 |
| Coronary heart disease | All ages | 2.9% | 3.0% | 890 |
| Atrial fibrillation | All ages | 2.7% | 2.2% | 835 |
| Stroke and TIA | All ages | 2.1% | 1.9% | 642 |
| COPD | All ages | 1.7% | 1.9% | 526 |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% | 179 |
| Heart failure | All ages | 1.3% | 1.1% | 391 |
| Dementia | All ages | 1.1% | 0.8% | 340 |
| Serious mental illness | All ages | 0.9% | 1.0% | 288 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 187 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 158 |
| Learning disability | All ages | 0.5% | 0.6% | 146 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 112 |
| Palliative care | All ages | 0.3% | 0.6% | 92 |
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Which practices are in Potters Bar PCN?
Annandale Medical Centre, Highview Medical Centre and Parkfield Medical Centre.
How do patients rate Potters Bar PCN?
77% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Potters Bar PCN cover?
30,039 registered patients across 3 practices in September 2026.
How many patients per GP does Potters Bar PCN have?
1,968 per full-time-equivalent qualified GP, against 2,171 across England.