Oasis PCN: primary care network practices and patient survey
Oasis PCN is a primary care network of 2 GP practices with 27,103 registered patients (September 2026). In the 2026 GP Patient Survey, 71% of its patients described their overall experience as good, against 77% across England. Its practices have 5,758 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Oasis PCN with survey results, the share of patients describing their overall experience as good ranges from 66% at Castle Street Surgery to 76% at Town Centre Surgery, with a median of 71% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. Town Centre Surgery has the highest share finding it easy to get through by phone (45%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Town Centre Surgery | 12,975 | 76% | 45% | Good | 9,268 |
| Castle Street Surgery | 14,128 | 66% | 43% | Requires improvement | 4,273 |
Results for the network as a whole, from 184 responses, against Central East and England.
| Survey question | Oasis PCN | Central East | England |
|---|---|---|---|
| Overall experience good | 71% | 75% | 77% |
| Easy to contact by phone | 44% | 52% | 57% |
| Easy to contact via the website | 60% | 60% | 58% |
| Easy to contact via the NHS App | 44% | 52% | 54% |
| Reception team helpful | 76% | 83% | 85% |
| Last contact good | 68% | 71% | 73% |
| Wait for appointment about right | 59% | 69% | 69% |
| Listened to well | 79% | 86% | 87% |
| Treated with care and concern | 80% | 85% | 86% |
| Confidence and trust in the clinician | 87% | 92% | 93% |
| Needs met | 88% | 89% | 90% |
There are 5,758 registered patients per full-time-equivalent qualified GP in Oasis PCN, more than England's 2,171 and Central East's 2,348. Practices recorded 384 appointments a month per 1,000 patients (England: 510), 77% of them face to face. 49% of appointments took place on the day they were booked (England: 45%).
9% of registered patients are aged 65 or over (England: 19%). Lists shrank by 4.9% over the year (England: shrank 1.1%).
| Measure | Oasis PCN | Central East | England |
|---|---|---|---|
| Patients per qualified GP | 5,758 | 2,348 | 2,171 |
| Appointments per 1,000 patients a month | 384 | 521 | 510 |
| Face-to-face appointments | 77% | 62% | 63% |
| Same day as booked | 49% | 48% | 45% |
| Did not attend | 7% | 4% | 4% |
| Patients aged 65 or over | 9% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Oasis PCN is osteoporosis (1.4% against 1.2%), and the furthest below is depression (4.6% against 14.3%).
| Condition register | Age group | Oasis PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 10.1% | 15.2% | 2,896 |
| Diabetes | 17+ yrs | 6.3% | 7.9% | 1,475 |
| Depression | 18+ yrs | 4.6% | 14.3% | 1,061 |
| Asthma | 6+ yrs | 3.6% | 6.6% | 963 |
| Chronic kidney disease | 18+ yrs | 2.0% | 4.6% | 455 |
| Coronary heart disease | All ages | 1.8% | 3.0% | 519 |
| Cancer | All ages | 1.7% | 3.8% | 484 |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% | 81 |
| COPD | All ages | 1.3% | 1.9% | 367 |
| Serious mental illness | All ages | 1.0% | 1.0% | 289 |
| Atrial fibrillation | All ages | 1.0% | 2.2% | 287 |
| Stroke and TIA | All ages | 1.0% | 1.9% | 276 |
| Heart failure | All ages | 0.6% | 1.1% | 167 |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% | 127 |
| Epilepsy | 18+ yrs | 0.5% | 0.8% | 106 |
| Dementia | All ages | 0.4% | 0.8% | 114 |
| Learning disability | All ages | 0.4% | 0.6% | 111 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 86 |
| Palliative care | All ages | 0.2% | 0.6% | 65 |
- Equality PCN (5 practices)
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- Titan PCN (3 practices)
Which practices are in Oasis PCN?
Castle Street Surgery and Town Centre Surgery.
How do patients rate Oasis PCN?
71% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Oasis PCN cover?
27,103 registered patients across 2 practices in September 2026.
How many patients per GP does Oasis PCN have?
5,758 per full-time-equivalent qualified GP, against 2,171 across England.