North Lincolnshire East PCN: primary care network practices and patient survey
North Lincolnshire East PCN is a primary care network of 4 GP practices with 29,913 registered patients (September 2026). In the 2026 GP Patient Survey, 64% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,631 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in North Lincolnshire East PCN with survey results, the share of patients describing their overall experience as good ranges from 54% at Riverside Surgery to 98% at Barnetby Medical Centre, with a median of 88% (England: 77%). 3 are above England and 1 below by more than the survey's margin of error. Barnetby Medical Centre has the highest share finding it easy to get through by phone (98%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Barnetby Medical Centre | 2,803 | 98% | 98% | Good | 1,877 |
| The Killingholme Surgery | 1,598 | 91% | 96% | Good | 1,141 |
| West Town Surgery | 3,104 | 85% | 72% | Good | 3,104 |
| Riverside Surgery | 22,408 | 54% | 34% | Good | 2,997 |
Results for the network as a whole, from 468 responses, against Humber and North Yorkshire and England.
| Survey question | North Lincolnshire East PCN | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 64% | 79% | 77% |
| Easy to contact by phone | 49% | 59% | 57% |
| Easy to contact via the website | 35% | 62% | 58% |
| Easy to contact via the NHS App | 31% | 59% | 54% |
| Reception team helpful | 78% | 86% | 85% |
| Last contact good | 59% | 76% | 73% |
| Wait for appointment about right | 57% | 71% | 69% |
| Listened to well | 83% | 88% | 87% |
| Treated with care and concern | 84% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 94% | 93% |
| Needs met | 87% | 91% | 90% |
There are 2,631 registered patients per full-time-equivalent qualified GP in North Lincolnshire East PCN, more than England's 2,171 and Humber and North Yorkshire's 2,125. Practices recorded 688 appointments a month per 1,000 patients (England: 510), 48% of them face to face. 56% of appointments took place on the day they were booked (England: 45%).
27% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.2% over the year (England: shrank 1.1%).
| Measure | North Lincolnshire East PCN | Humber and North Yorkshire | England |
|---|---|---|---|
| Patients per qualified GP | 2,631 | 2,125 | 2,171 |
| Appointments per 1,000 patients a month | 688 | 559 | 510 |
| Face-to-face appointments | 48% | 64% | 63% |
| Same day as booked | 56% | 43% | 45% |
| Did not attend | 2% | 3% | 4% |
| Patients aged 65 or over | 27% | 23% | 19% |
Relative to England, the register furthest above England's rate at practices in North Lincolnshire East PCN is palliative care (1.5% against 0.6%), and the furthest below is osteoporosis (0.2% against 1.2%).
| Condition register | Age group | North Lincolnshire East PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 18.7% | 15.2% | 3,648 |
| Depression | 18+ yrs | 14.5% | 14.3% | 2,352 |
| Diabetes | 17+ yrs | 9.4% | 7.9% | 1,532 |
| Asthma | 6+ yrs | 6.5% | 6.6% | 1,201 |
| Coronary heart disease | All ages | 4.5% | 3.0% | 878 |
| Cancer | All ages | 4.5% | 3.8% | 869 |
| Chronic kidney disease | 18+ yrs | 3.9% | 4.6% | 633 |
| Atrial fibrillation | All ages | 3.2% | 2.2% | 616 |
| Stroke and TIA | All ages | 2.7% | 1.9% | 517 |
| COPD | All ages | 2.4% | 1.9% | 472 |
| Palliative care | All ages | 1.5% | 0.6% | 287 |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% | 195 |
| Serious mental illness | All ages | 1.1% | 1.0% | 206 |
| Dementia | All ages | 1.0% | 0.8% | 200 |
| Heart failure | All ages | 0.9% | 1.1% | 181 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 145 |
| Learning disability | All ages | 0.8% | 0.6% | 152 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 126 |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% | 19 |
- North Lincolnshire North PCN (3 practices)
- North Lincolnshire South PCN (6 practices)
- North Lincolnshire West PCN (4 practices)
- Trent Care PCN (5 practices)
Which practices are in North Lincolnshire East PCN?
Barnetby Medical Centre, Riverside Surgery, The Killingholme Surgery and West Town Surgery.
How do patients rate North Lincolnshire East PCN?
64% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does North Lincolnshire East PCN cover?
29,913 registered patients across 4 practices in September 2026.
How many patients per GP does North Lincolnshire East PCN have?
2,631 per full-time-equivalent qualified GP, against 2,171 across England.