Ongar War Memorial Medical Centre, Ongar: patient reviews and CQC rating
Ongar War Memorial Medical Centre is a GP practice in Ongar with 12,838 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (Essex: 74%). The Care Quality Commission rates it Good overall, in a report published in May 2016. It has 3.8 full-time-equivalent qualified GPs, or 3,346 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Ongar War Memorial Medical Centre
Its best result against England is the share who found the reception and administrative team helpful: 91%, against 85% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 30%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
54% found it easy to get through by phone (England: 57%). The overall experience result is 8 points lower than in 2025 (80%). 115 patients answered the survey (response rate 31%).
| Survey question | Ongar War Memorial Medical Centre | Essex | England |
|---|---|---|---|
| Overall experience good | 72% | 74% | 77% |
| Easy to contact by phone | 54% | 50% | 57% |
| Easy to contact via the website | 45% | 56% | 58% |
| Easy to contact via the NHS App | 30% | 51% | 54% |
| Reception team helpful | 91% | 83% | 85% |
| Last contact good | 69% | 70% | 73% |
| Wait for appointment about right | 65% | 70% | 69% |
| Listened to well | 78% | 84% | 87% |
| Treated with care and concern | 75% | 83% | 86% |
| Confidence and trust in the clinician | 95% | 91% | 93% |
| Needs met | 94% | 89% | 90% |
In the Friends and Family Test for July 2026, 100% of 12 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Ongar War Memorial Medical Centre is Good, published in May 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,838 patients were registered at Ongar War Memorial Medical Centre in September 2026, down 0.8% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 3.8 full-time-equivalent qualified GPs, there are 3,346 patients per GP, more than the England figure of 2,171 and Essex's 2,514. The practice also has 4.9 nurses and 2.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.9 | 14.2 |
| August 2024 | 5.2 | 18.0 |
| August 2025 | 5.2 | 15.8 |
| August 2026 | 3.8 | 11.2 |
From June 2026 to August 2026 the practice recorded 6,474 appointments a month, or 504 per 1,000 registered patients (England: 510). 75% were face to face (England: 63%). 37% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
44% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Ongar War Memorial Medical Centre | Essex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 504 | 480 | 510 |
| Face to face | 75% | 69% | 63% |
| Same day as booked | 37% | 45% | 45% |
| More than 28 days after booking | 5% | 5% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (2.5% against 1.1%), dementia (1.2% against 0.8%) and atrial fibrillation (3.1% against 2.2%). It has a lower share for a learning disability (0.3% against 0.6%), serious mental illness (0.7% against 1.0%) and depression (10.9% against 14.3%). The practice's patients live in areas with an average deprivation score of 16.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.3 years for women and 81.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.6% | 15.2% |
| Depression | 18+ yrs | 10.9% | 14.3% |
| Diabetes | 17+ yrs | 7.3% | 7.9% |
| Asthma | 6+ yrs | 6.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.3% | 4.6% |
| Cancer | All ages | 4.6% | 3.8% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| Heart failure | All ages | 2.5% | 1.1% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| COPD | All ages | 1.7% | 1.9% |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% |
| Dementia | All ages | 1.2% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Palliative care | All ages | 0.7% | 0.6% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 80.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.8% | 74.9% |
Ongar War Memorial Medical Centre, Fyfield Road, Ongar, CM5 0AL. Phone: 01277 367200.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Deal Tree Health Centre | 5.9 km | 88% |
| The Limes Medical Centre | 8.5 km | 49% |
| The High Street Surgery | 9.3 km | 81% |
| Church Langley Medical Centre | 9.6 km | 56% |
| The Hamilton Practice | 10.1 km | 77% |
- Dr. D. Colvin & Dr. O. B. Isinkaye (79% overall experience good)
- Market Square Surgery (87% overall experience good)
- Maynard Court Surgery (90% overall experience good)
- The High Street Surgery (81% overall experience good)
- The Limes Medical Centre (49% overall experience good)
How do patients rate Ongar War Memorial Medical Centre?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of Ongar War Memorial Medical Centre as good, against 77% across England. 54% found it easy to get through by phone.
How many patients are registered at Ongar War Memorial Medical Centre?
12,838 patients were registered in September 2026, down 0.8% on a year earlier.
What is Ongar War Memorial Medical Centre's CQC rating?
Good overall, published in May 2016.
How many GPs does Ongar War Memorial Medical Centre have?
3.8 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 3,346 patients per GP against 2,171 across England.
Are appointments at Ongar War Memorial Medical Centre face to face?
75% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Ongar War Memorial Medical Centre's phone number?
01277 367200.