Broad Oak Medical Practice, Nottingham: patient reviews and CQC rating

What patients say about Broad Oak Medical Practice

Its result closest to England is the share who said their needs were met at their last appointment: 90%, against 90% across England. Its weakest is the share who found it easy to contact the practice through its website: 35%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.

On overall experience it is 73rd of the 92 practices in Nottingham with 50 or more responses. 50% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (62%). 85 patients answered the survey (response rate 12%).

In the Friends and Family Test for July 2026, 88% of 154 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Broad Oak Medical Practice is Good, published in January 2022. One key question is rated differently: Effective Requires Improvement.

7,839 patients were registered at Broad Oak Medical Practice in September 2026, up 2.2% on a year earlier (England: down 1.1%).

9% of its patients are aged 65 or over, against 19% across England. With 2.3 full-time-equivalent qualified GPs, there are 3,416 patients per GP, more than the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 1.8 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

From June 2026 to August 2026 the practice recorded 3,699 appointments a month, or 472 per 1,000 registered patients (England: 510). 69% were face to face (England: 63%). 39% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).

41% were with a GP rather than another member of the practice team. 11% of booked patients did not attend.

Compared with England, the practice has a lower share of patients for atrial fibrillation (0.9% against 2.2%), cancer (1.8% against 3.8%) and chronic kidney disease (2.6% against 4.6%). The practice's patients live in areas with an average deprivation score of 49.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 78.8 years for women and 75.0 for men (England: 83.0 and 79.1).

92% of the practice's patients live in the NG8 postcode district, followed by NG16 (3%), NG6 (1%) and NG7 (1%). 96% live in Nottingham, the council area the practice is in.

Broad Oak Medical Practice, Strelley Health Centre, 116 Strelley Road, Nottingham, NG8 6LN. Phone: 0115 900 8700. Website: www.broadoakmedicalpractice.nhs.uk.