GP surgeries in Newcastle: ratings and patient reviews
There are 3 GP practices in Newcastle, with 15,352 registered patients between them (September 2026). The highest share of patients rating their overall experience as good is at Heathcote Street Surgery (74%, England 77%). Across the town there are 2,764 patients per qualified GP, against 2,171 across England.
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Newcastle with survey results, the share of patients describing their overall experience as good ranges from 67% at Keele Practice to 74% at Heathcote Street Surgery, with a median of 68% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. Milehouse Medical Practice has the highest share finding it easy to get through by phone (71%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Heathcote Street Surgery | 5,498 | 74% | 71% | Good | 5,154 |
| Milehouse Medical Practice | 3,844 | 68% | 71% | Good | 1,802 |
| Keele Practice | 6,010 | 67% | 48% | Good | 2,554 |
There are 2,764 registered patients per full-time-equivalent qualified GP in Newcastle, more than England's 2,171 and Staffordshire and Stoke-on-Trent's 2,252. Practices recorded 347 appointments a month per 1,000 patients (England: 510), 64% of them face to face. 52% of appointments took place on the day they were booked (England: 45%).
15% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.2% over the year (England: shrank 1.1%).
| Measure | Newcastle | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Patients per qualified GP | 2,764 | 2,252 | 2,171 |
| Appointments per 1,000 patients a month | 347 | 479 | 510 |
| Face-to-face appointments | 64% | 66% | 63% |
| Same day as booked | 52% | 48% | 45% |
| Did not attend | 5% | 4% | 4% |
| Patients aged 65 or over | 15% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in Newcastle is dementia (0.9% against 0.8%), and the furthest below is osteoporosis (0.7% against 1.2%).
| Condition register | Age group | Newcastle (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 13.6% | 14.3% | 1,885 |
| High blood pressure | All ages | 12.5% | 15.2% | 2,009 |
| Diabetes | 17+ yrs | 6.2% | 7.9% | 868 |
| Asthma | 6+ yrs | 5.1% | 6.6% | 776 |
| Chronic kidney disease | 18+ yrs | 2.9% | 4.6% | 399 |
| Cancer | All ages | 2.9% | 3.8% | 462 |
| Coronary heart disease | All ages | 2.4% | 3.0% | 382 |
| COPD | All ages | 1.9% | 1.9% | 309 |
| Atrial fibrillation | All ages | 1.8% | 2.2% | 284 |
| Stroke and TIA | All ages | 1.6% | 1.9% | 261 |
| Heart failure | All ages | 1.0% | 1.1% | 163 |
| Dementia | All ages | 0.9% | 0.8% | 145 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 106 |
| Serious mental illness | All ages | 0.7% | 1.0% | 116 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 96 |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% | 28 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 81 |
| Palliative care | All ages | 0.5% | 0.6% | 75 |
| Learning disability | All ages | 0.4% | 0.6% | 71 |
How many GP practices are there in Newcastle?
3, with 15,352 registered patients in September 2026.
Which GP practice in Newcastle do patients rate highest?
Heathcote Street Surgery: 74% of patients described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients are there per GP in Newcastle?
2,764 registered patients per full-time-equivalent qualified GP, against 2,171 across England.
How many GP appointments in Newcastle are face to face?
64% of appointments at the town's practices were face to face, against 63% across England.