Wilmslow Road Surgery, Manchester: patient reviews and CQC rating
Wilmslow Road Surgery is a GP practice in Manchester with 5,076 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in July 2022. It has 1.8 full-time-equivalent qualified GPs, or 2,862 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Wilmslow Road Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 63%, against 54% across England. Its result closest to England is the share who found the reception and administrative team helpful: 86%, against 85% across England. With 87 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 73rd of the 149 practices in Manchester with 50 or more responses. 63% found it easy to get through by phone (England: 57%). The overall experience result is 13 points higher than in 2025 (68%). 87 patients answered the survey (response rate 8%).
| Survey question | Wilmslow Road Surgery | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 81% | 79% | 77% |
| Easy to contact by phone | 63% | 63% | 57% |
| Easy to contact via the website | 64% | 61% | 58% |
| Easy to contact via the NHS App | 63% | 58% | 54% |
| Reception team helpful | 86% | 86% | 85% |
| Last contact good | 75% | 76% | 73% |
| Wait for appointment about right | 72% | 71% | 69% |
| Listened to well | 93% | 88% | 87% |
| Treated with care and concern | 92% | 87% | 86% |
| Confidence and trust in the clinician | 97% | 93% | 93% |
| Needs met | 95% | 91% | 90% |
In the Friends and Family Test for July 2026, 83% of 41 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Wilmslow Road Surgery is Good, published in July 2022. All 5 key questions are rated Good. It held the same rating in the report before (December 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,076 patients were registered at Wilmslow Road Surgery in September 2026, down 12.0% on a year earlier (England: down 1.1%).
6% of its patients are aged 65 or over, against 19% across England. With 1.8 full-time-equivalent qualified GPs, there are 2,862 patients per GP, more than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 0.6 nurses and 1.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.7 | 1.7 |
| August 2024 | 2.1 | 2.1 |
| August 2025 | 1.8 | 1.8 |
| August 2026 | 1.8 | 1.8 |
From June 2026 to August 2026 the practice recorded 2,746 appointments a month, or 541 per 1,000 registered patients (England: 510). 60% were face to face (England: 63%). 51% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
92% were with a GP rather than another member of the practice team. 10% of booked patients did not attend.
| Measure | Wilmslow Road Surgery | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 541 | 445 | 510 |
| Face to face | 60% | 66% | 63% |
| Same day as booked | 51% | 44% | 45% |
| More than 28 days after booking | 1% | 5% | 5% |
| Did not attend | 10% | 6% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.1% against 1.2%), atrial fibrillation (0.4% against 2.2%) and chronic kidney disease (1.2% against 4.6%). The practice's patients live in areas with an average deprivation score of 37.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.0 years for women and 75.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 10.3% | 14.3% |
| High blood pressure | All ages | 8.5% | 15.2% |
| Diabetes | 17+ yrs | 7.4% | 7.9% |
| Asthma | 6+ yrs | 4.7% | 6.6% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| Cancer | All ages | 1.3% | 3.8% |
| Chronic kidney disease | 18+ yrs | 1.2% | 4.6% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| COPD | All ages | 0.8% | 1.9% |
| Learning disability | All ages | 0.8% | 0.6% |
| Stroke and TIA | All ages | 0.7% | 1.9% |
| Heart failure | All ages | 0.6% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Atrial fibrillation | All ages | 0.4% | 2.2% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Dementia | All ages | 0.2% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 54.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 53.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.5% | 74.9% |
Wilmslow Road Surgery, Wilmslow Road Medical Centre, 156 Wilmslow Road, Rusholme, Manchester, M14 5LQ. Phone: 0161 224 2452.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Robert Darbishire Practice | 0.4 km | 73% |
| Surrey Lodge Group Practice | 0.7 km | 81% |
| Ailsa Craig Medical Centre | 1.0 km | 74% |
| Bodey Medical Centre | 1.4 km | 92% |
| Dr Pirzada Anwer and Dr Asif Javid | 1.4 km | 69% |
- Ailsa Craig Medical Centre (74% overall experience good)
- Brunswick Medical Practice (93% overall experience good)
- Dr Cunningham and Partners (81% overall experience good)
- Dr Pirzada Anwer and Dr Asif Javid (69% overall experience good)
- Manchester Integrative Medical Practice (78% overall experience good)
- New Bank Health Centre (72% overall experience good)
- Parkside Medical Centre (67% overall experience good)
- Surrey Lodge Group Practice (81% overall experience good)
- Vallance Medical (81% overall experience good)
How do patients rate Wilmslow Road Surgery?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Wilmslow Road Surgery as good, against 77% across England. 63% found it easy to get through by phone.
How many patients are registered at Wilmslow Road Surgery?
5,076 patients were registered in September 2026, down 12.0% on a year earlier.
What is Wilmslow Road Surgery's CQC rating?
Good overall, published in July 2022.
How many GPs does Wilmslow Road Surgery have?
1.8 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,862 patients per GP against 2,171 across England.
Are appointments at Wilmslow Road Surgery face to face?
60% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Wilmslow Road Surgery's phone number?
0161 224 2452.