Surrey Lodge Group Practice, Manchester: patient reviews and CQC rating
Surrey Lodge Group Practice is a GP practice in Manchester with 8,601 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in December 2018. It has 4.5 full-time-equivalent qualified GPs, or 1,917 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Surrey Lodge Group Practice
Its best result against England is the share who found it easy to contact the practice through its website: 80%, above the England figure of 58%. Its weakest is the share who found it easy to contact the practice using the NHS App: 46%, against 54% across England. Of the 11 results in the table, 2 are above England and 1 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 71st of the 149 practices in Manchester with 50 or more responses. 64% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (86%). 110 patients answered the survey (response rate 11%).
| Survey question | Surrey Lodge Group Practice | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 81% | 79% | 77% |
| Easy to contact by phone | 64% | 63% | 57% |
| Easy to contact via the website | 80% | 61% | 58% |
| Easy to contact via the NHS App | 46% | 58% | 54% |
| Reception team helpful | 86% | 86% | 85% |
| Last contact good | 81% | 76% | 73% |
| Wait for appointment about right | 79% | 71% | 69% |
| Listened to well | 82% | 88% | 87% |
| Treated with care and concern | 81% | 87% | 86% |
| Confidence and trust in the clinician | 87% | 93% | 93% |
| Needs met | 89% | 91% | 90% |
In the Friends and Family Test for July 2026, 89% of 82 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Surrey Lodge Group Practice is Good, published in December 2018. All 5 key questions are rated Good. It held the same rating in the report before (July 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,601 patients were registered at Surrey Lodge Group Practice in September 2026, down 9.0% on a year earlier (England: down 1.1%).
8% of its patients are aged 65 or over, against 19% across England. With 4.5 full-time-equivalent qualified GPs, there are 1,917 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 2.1 nurses and 2.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.4 | 4.4 |
| August 2024 | 4.6 | 5.2 |
| August 2025 | 5.3 | 5.3 |
| August 2026 | 4.5 | 4.5 |
From June 2026 to August 2026 the practice recorded 3,534 appointments a month, or 411 per 1,000 registered patients (England: 510). 51% were face to face (England: 63%). 45% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
64% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Surrey Lodge Group Practice | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 411 | 445 | 510 |
| Face to face | 51% | 66% | 63% |
| Same day as booked | 45% | 44% | 45% |
| More than 28 days after booking | 3% | 5% | 5% |
| Did not attend | 5% | 6% | 4% |
Compared with England, the practice has a lower share of patients for atrial fibrillation (0.9% against 2.2%), chronic kidney disease (1.9% against 4.6%) and cancer (1.6% against 3.8%). The practice's patients live in areas with an average deprivation score of 35.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 79.3 years for women and 73.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 11.4% | 14.3% |
| High blood pressure | All ages | 6.6% | 15.2% |
| Asthma | 6+ yrs | 5.0% | 6.6% |
| Diabetes | 17+ yrs | 4.8% | 7.9% |
| Chronic kidney disease | 18+ yrs | 1.9% | 4.6% |
| Cancer | All ages | 1.6% | 3.8% |
| Coronary heart disease | All ages | 1.5% | 3.0% |
| COPD | All ages | 1.4% | 1.9% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| Atrial fibrillation | All ages | 0.9% | 2.2% |
| Learning disability | All ages | 0.6% | 0.6% |
| Heart failure | All ages | 0.6% | 1.1% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Dementia | All ages | 0.4% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 43.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.1% | 74.9% |
Surrey Lodge Group Practice, 11 Anson Road, Victoria Park, Manchester, M14 5BY. Phone: 0161 224 2471.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Robert Darbishire Practice | 0.6 km | 73% |
| Wilmslow Road Surgery | 0.7 km | 81% |
| Ailsa Craig Medical Centre | 0.8 km | 74% |
| New Bank Health Centre | 1.0 km | 72% |
| Dr Pirzada Anwer and Dr Asif Javid | 1.1 km | 69% |
- Ailsa Craig Medical Centre (74% overall experience good)
- Brunswick Medical Practice (93% overall experience good)
- Dr Cunningham and Partners (81% overall experience good)
- Dr Pirzada Anwer and Dr Asif Javid (69% overall experience good)
- Manchester Integrative Medical Practice (78% overall experience good)
- New Bank Health Centre (72% overall experience good)
- Parkside Medical Centre (67% overall experience good)
- Vallance Medical (81% overall experience good)
- Wilmslow Road Surgery (81% overall experience good)
How do patients rate Surrey Lodge Group Practice?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Surrey Lodge Group Practice as good, against 77% across England. 64% found it easy to get through by phone.
How many patients are registered at Surrey Lodge Group Practice?
8,601 patients were registered in September 2026, down 9.0% on a year earlier.
What is Surrey Lodge Group Practice's CQC rating?
Good overall, published in December 2018.
How many GPs does Surrey Lodge Group Practice have?
4.5 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,917 patients per GP against 2,171 across England.
Are appointments at Surrey Lodge Group Practice face to face?
51% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Surrey Lodge Group Practice's phone number?
0161 224 2471.