Ailsa Craig Medical Centre, Manchester: patient reviews and CQC rating
Ailsa Craig Medical Centre is a GP practice in Manchester with 10,456 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in November 2017. It has 4.4 full-time-equivalent qualified GPs, or 2,384 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Ailsa Craig Medical Centre
Its best result against England is the share who had confidence and trust in the healthcare professional they saw: 98%, against 93% across England. Its weakest is the share who found it easy to get through to the practice by phone: 31%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 107th of the 149 practices in Manchester with 50 or more responses. 31% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (78%). 79 patients answered the survey (response rate 8%).
| Survey question | Ailsa Craig Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 74% | 79% | 77% |
| Easy to contact by phone | 31% | 63% | 57% |
| Easy to contact via the website | 55% | 61% | 58% |
| Easy to contact via the NHS App | 47% | 58% | 54% |
| Reception team helpful | 89% | 86% | 85% |
| Last contact good | 65% | 76% | 73% |
| Wait for appointment about right | 51% | 71% | 69% |
| Listened to well | 85% | 88% | 87% |
| Treated with care and concern | 88% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 87% | 91% | 90% |
In the Friends and Family Test for July 2026, 91% of 285 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Ailsa Craig Medical Centre is Good, published in November 2017. All 5 key questions are rated Good. It held the same rating in the report before (October 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,456 patients were registered at Ailsa Craig Medical Centre in September 2026, down 7.2% on a year earlier (England: down 1.1%).
8% of its patients are aged 65 or over, against 19% across England. With 4.4 full-time-equivalent qualified GPs, there are 2,384 patients per GP, close to the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 2.8 nurses and 3.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.9 | 7.1 |
| August 2024 | 4.9 | 7.6 |
| August 2025 | 4.4 | 6.3 |
| August 2026 | 4.4 | 7.2 |
From June 2026 to August 2026 the practice recorded 4,140 appointments a month, or 396 per 1,000 registered patients (England: 510). 78% were face to face (England: 63%). 41% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
49% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | Ailsa Craig Medical Centre | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 396 | 445 | 510 |
| Face to face | 78% | 66% | 63% |
| Same day as booked | 41% | 44% | 45% |
| More than 28 days after booking | 1% | 5% | 5% |
| Did not attend | 9% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.6% against 1.0%) and diabetes (9.7% against 7.9%). It has a lower share for palliative or supportive care needs (0.0% against 0.6%), atrial fibrillation (0.6% against 2.2%) and dementia (0.3% against 0.8%). The practice's patients live in areas with an average deprivation score of 44.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.4 years for women and 74.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 10.9% | 14.3% |
| High blood pressure | All ages | 10.7% | 15.2% |
| Diabetes | 17+ yrs | 9.7% | 7.9% |
| Asthma | 6+ yrs | 6.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.5% | 4.6% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| Cancer | All ages | 1.7% | 3.8% |
| COPD | All ages | 1.6% | 1.9% |
| Serious mental illness | All ages | 1.6% | 1.0% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Atrial fibrillation | All ages | 0.6% | 2.2% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Palliative care | All ages | 0.0% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 49.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 54.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 51.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 64.3% | 74.9% |
Ailsa Craig Medical Centre, Ailsa Craig Medical Group, 270 Dickenson Road, Longsight, Manchester, M13 0YL. Phone: 0161 224 5555. Website: www.ailsacraigmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Pirzada Anwer and Dr Asif Javid | 0.5 km | 69% |
| Manchester Integrative Medical Practice | 0.6 km | 78% |
| New Bank Health Centre | 0.7 km | 72% |
| Surrey Lodge Group Practice | 0.8 km | 81% |
| Wilmslow Road Surgery | 1.0 km | 81% |
- Brunswick Medical Practice (93% overall experience good)
- Dr Cunningham and Partners (81% overall experience good)
- Dr Pirzada Anwer and Dr Asif Javid (69% overall experience good)
- Manchester Integrative Medical Practice (78% overall experience good)
- New Bank Health Centre (72% overall experience good)
- Parkside Medical Centre (67% overall experience good)
- Surrey Lodge Group Practice (81% overall experience good)
- Vallance Medical (81% overall experience good)
- Wilmslow Road Surgery (81% overall experience good)
How do patients rate Ailsa Craig Medical Centre?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of Ailsa Craig Medical Centre as good, against 77% across England. 31% found it easy to get through by phone.
How many patients are registered at Ailsa Craig Medical Centre?
10,456 patients were registered in September 2026, down 7.2% on a year earlier.
What is Ailsa Craig Medical Centre's CQC rating?
Good overall, published in November 2017.
How many GPs does Ailsa Craig Medical Centre have?
4.4 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,384 patients per GP against 2,171 across England.
Are appointments at Ailsa Craig Medical Centre face to face?
78% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Ailsa Craig Medical Centre's phone number?
0161 224 5555.