Five Oaks Family Practice, Manchester: patient reviews and CQC rating
Five Oaks Family Practice is a GP practice in Manchester with 8,362 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Outstanding overall, in a report published in June 2016. It has 3.8 full-time-equivalent qualified GPs, or 2,193 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Five Oaks Family Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 62%, against 54% across England. Its weakest is the share who said the wait for their last appointment was about right: 61%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 92nd of the 149 practices in Manchester with 50 or more responses. 61% found it easy to get through by phone (England: 57%). The overall experience result is 11 points lower than in 2025 (88%). 127 patients answered the survey (response rate 19%).
| Survey question | Five Oaks Family Practice | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 77% | 79% | 77% |
| Easy to contact by phone | 61% | 63% | 57% |
| Easy to contact via the website | 59% | 61% | 58% |
| Easy to contact via the NHS App | 62% | 58% | 54% |
| Reception team helpful | 87% | 86% | 85% |
| Last contact good | 70% | 76% | 73% |
| Wait for appointment about right | 61% | 71% | 69% |
| Listened to well | 87% | 88% | 87% |
| Treated with care and concern | 80% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 91% | 91% | 90% |
In the Friends and Family Test for July 2026, 87% of 213 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Five Oaks Family Practice is Outstanding, published in June 2016. 3 key questions are rated differently: Safe Good, Caring Good and Effective Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
8,362 patients were registered at Five Oaks Family Practice in September 2026, down 4.0% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 3.8 full-time-equivalent qualified GPs, there are 2,193 patients per GP, close to the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 1.0 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.8 | 5.7 |
| August 2024 | 3.8 | 6.4 |
| August 2025 | 3.8 | 5.7 |
| August 2026 | 3.8 | 4.7 |
From June 2026 to August 2026 the practice recorded 5,120 appointments a month, or 612 per 1,000 registered patients (England: 510). 40% were face to face (England: 63%). 64% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
34% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Five Oaks Family Practice | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 612 | 445 | 510 |
| Face to face | 40% | 66% | 63% |
| Same day as booked | 64% | 44% | 45% |
| More than 28 days after booking | 0% | 5% | 5% |
| Did not attend | 4% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.2% against 0.6%), COPD (3.4% against 1.9%) and serious mental illness (1.7% against 1.0%). It has a lower share for osteoporosis (0.1% against 1.2%), palliative or supportive care needs (0.1% against 0.6%) and atrial fibrillation (1.6% against 2.2%). The practice's patients live in areas with an average deprivation score of 47.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 78.5 years for women and 74.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.7% | 15.2% |
| Depression | 18+ yrs | 13.5% | 14.3% |
| Diabetes | 17+ yrs | 8.9% | 7.9% |
| Asthma | 6+ yrs | 6.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.7% | 4.6% |
| COPD | All ages | 3.4% | 1.9% |
| Cancer | All ages | 3.0% | 3.8% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| Serious mental illness | All ages | 1.7% | 1.0% |
| Atrial fibrillation | All ages | 1.6% | 2.2% |
| Peripheral arterial disease | All ages | 1.2% | 0.6% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Heart failure | All ages | 1.1% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 64.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.1% | 74.9% |
Five Oaks Family Practice, 47 Graham Street, Beswick, Manchester, M11 3BB. Phone: 0161 223 4211. Website: www.fiveoaksfamilypractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Cornerstone Family Practice | 0.1 km | 71% |
| West Gorton Medical Centre | 1.1 km | 78% |
| Dr Mokashi | 1.2 km | 71% |
| Eastlands Medical Practice | 1.2 km | 77% |
| The Mazhari and Khan Practice | 1.2 km | 87% |
- Cornerstone Family Practice (71% overall experience good)
- Dr Mokashi (71% overall experience good)
- Eastlands Medical Practice (77% overall experience good)
- Florence House Medical Practice (69% overall experience good)
- Lime Square Medical Centre (67% overall experience good)
- The Mazhari and Khan Practice (87% overall experience good)
How do patients rate Five Oaks Family Practice?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of Five Oaks Family Practice as good, against 77% across England. 61% found it easy to get through by phone.
How many patients are registered at Five Oaks Family Practice?
8,362 patients were registered in September 2026, down 4.0% on a year earlier.
What is Five Oaks Family Practice's CQC rating?
Outstanding overall, published in June 2016.
How many GPs does Five Oaks Family Practice have?
3.8 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,193 patients per GP against 2,171 across England.
Are appointments at Five Oaks Family Practice face to face?
40% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Five Oaks Family Practice's phone number?
0161 223 4211.